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Process Specialist, Credit Risk

3 weeks ago

Kempton Park, South Africa DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Process Specialist, Credit Risk & Reporting
Time Type: Full Time

**MAIN PURPOSE OF THE ROLE**

Their responsibility will include understanding industry best practices for account opening, document verification, fraud detection and compliance with policies.
This role will involve a large amount of Customer contact (majority with local Business Partners and/or staff in Operations or external clients) so excellent interpersonal skills and a strong Customer focused approach are required, along with positive and professional attitude to tasks allocated.

**TERTIARY QUALIFICATION(S) - advantageous**
- Completed or currently studying Credit Management/B.Com Accounting or Financial accounting qualifications will be considered**COMPUTER LITERACY LEVEL**
- Above average computer literacy (MS Office)
- Solid experience on Outlook, Excel, Word

Additional Computer Skills
- Working experience on an ERP System (SAP, MDG and CargoWise1 preferred)
- Technology proficiency: familiarity with software systems used for account management and document processing

**JOB RELATED REQUIREMENTS** (compulsory skills / competencies and/or minimum years industry experience)
- Minimum of 2 years experience Accounts Receivable/Credit Risk experience

Competencies
- Attention to detail: precision when reviewing documents and entering account information, as well as reporting accuracy
- Critical thinking: ability to assess the validity and completement of documents and reports
- Decision making: quicky and accurately make decisions regarding the acceptability of documents
- Problem solving: address discrepancies or issues in documents, or reporting
- Structured communication skills: Clearly explain requirements and discrepancies to clients or internal stakeholders
- Time management: Efficiently manage time to handle multiple accounts/tasks/reporting
- Well-presented, professional in conduct and impeccable ethics
- Team player
- Strong orientation towards meeting tight deadlines (i.e. month/quarter/year-end) and high productivity associated with a metrics driven environment ensuring that the AR/Credit Risk function meets the agreed SLA targets relating to Credit Risk processes

**Skills**:

- Document Analysis: ability to scrutinize and interpret various types of legal and financial documents
- Data entry: accurate entry of information into systems
- Regulatory compliance: understanding relevant regulations and laws governing account opening and document verification
- Customer Service: Ability to interact professionally and courteously with clients during account opening processes
- Risk Assessment: Identifying potential risk associated with new accounts or questionable documents

**ADDED ADVANTAGES FOR THIS ROLE / ELECTIVES**
- Experience in the Shared Services/Logistics environment
- Ability to address Sales and Management with accurate and concise information
- Ability to work in a fast-paced, high productivity, metric driven environment ensuring that the function meets its agreed SLA targets relating to the AR process and Credit Risk Policies
- Studying towards a financial Certificate/Diploma/Degree Experience in MDG, Experian and Cregalink**DUTIES & RESPONSIBILITIES**
- Opening New Customer Accounts:

- Risk Assessment: identify potential risk and credit vetting
- Requesting Debtors Insurance
- Masterdata Creation/Maintenance, including Audits and Quality Control
- Adhoc Requests sent to the ZA Credit Risk Mailbox
- Credit Policy Compliance and Maintenance: Adhere to credit policies and procedures to ensure consistency, efficiency, and compliance with internal standards and regulatory guidelines.
- Stakeholder Communication: Collaborate with internal stakeholders, including senior management, finance, and operations teams, to communicate trends, patterns or areas of improvement. Ensure that the AR department provides quality service to both internal & external Customers
- Reporting: Generating and analysing reports within the credit risk and Accounts Receivable team
- Data Quality Management: Monitor and evaluate data quality metrics, identify data inconsistencies or anomalies, and implement corrective actions to improve data accuracy and reliability.
- Regulatory Requirements: understand and comply to laws such as Know your customer (KYC), AML Anit Money Laundering and other relevant regulations
- Industry Standards - understanding best practices for account opening and document verification
- Document types - familiarity with different types of documents and how to verify their authenticity
- Fraud Detection - Awareness of common fraud indicators and red flags in documents submission
- Company policies - In depth understanding of DSV’s specific policies and proced