Ops Specialist: Sam Contract Management
6 days ago
Structure, Grade & Reporting Division Cloud Platform Solutions Department Service Management - PM & Quality (ITAM) Reports to Manager
Core Description
To fulfil cross functional contract management responsibilities during both pre and post contracting i.e., monitoring, tracking and the driving of all in-scope contracts and ensuring best practice contract management is implemented until completion. Key Deliverables / Primary Functions
- Coordinate the agreed in-scope software contracts on behalf of the client
- Assist with compiling and presenting monthly KPI reports to client on the service
- Support License Optimization activities
- Presentations and minutes to be prepared ahead of meetings and presented to ITAM Senior Manager before meeting
- Key procurement tasks such as PR & PO processing, Renewal approvals and vendor negotiations, Preparing of SRC’s/SCAC, Deviations, Supplier Vetting, Memorandums
- Report any software licensing exposure immediately to Manager
- Ensuring that the renewal notifications are sent out timeously to notify the customers of their license that is due for renewal
- Monitor, track and drive the performance of all in-scope contracts and ensuring best practice contract management is implemented until completion
- Assist with the compiling of weekly reports for OPS Meeting
- Work with IT to create scripts to remove unauthorised software
- Provide licensing recommendations to reduce spend and ensure compliance
- Ensure that the licenses are assigned to the correct corporate structures Functional Skills
Software Vendor knowledge and experience
Requires an understanding of Software Licensing
Planning and Organising
Skilled level in analytical and problem solving
Ability to work in a team environment & autonomously in a professional environment.
Excellent communication and presentation skills
Administrative Skills
Good general management skills
Attention to detail
Understanding of invoicing, accurate billing and calculations of maintenance fees based on license entitlements
Risk Management
Understanding of Various publisher licensing terms (Tier 1 vendors) Behavioural Competencies 1. Job Match Rating 2. Delivering Results 3. Meeting customer expectations 4. Decision Making 5. Handling Pressure 6. Communication and Impact Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in ICT Contract Management Experience 3 - 5 years or more: SAM and contract management 1-3 years Procurement or Sourcing experience Certifications / Professional Registration Procurement Contract Management Licences ITIL (Non essential) ISO (not essential) Flexera Special Requirements/ Employment Condition Work Characteristics WFA /Office Based
-
Ops Spec: Sam Microsoft Licensing
6 days ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Cloud Platform Solutions Department ITSS Position reports to Specialist: Software Contract Managemen Job grade S6 Core Description The primary role of a Software Asset Management (SAM) specialist is to reduce the compliance risks of our customers and enable cost savings. The SAM specialist will be involved...
-
Senior Ops Specialist
5 days ago
Centurion, South Africa African Arete Full timeWe are seeking an Ops Specialist for our client in Centurion, Gauteng. This role is responsible to effectively management and optimization of software assets throughout its lifecycle for clients. By implementing Software Asset Management practices, processes, and tools to reduce costs, mitigate compliance risks and maximize the value of the software...
-
Ops Specialist: Sam Licensing
6 days ago
Centurion, South Africa BCXP Full timeStructure, Grade & Reporting Division Cloud Platform Solutions Department Service Management - PM & Quality (ITAM) Reports to Manager Span of Control 0 Core Description To deliver SAM services to BCX outsourced clients to manage the client’s software estate. Key Deliverables / Primary Functions - Software Asset Management - Design, implement, maintain &...
-
Ops Specialist: ITAM SAM Admin
2 weeks ago
Centurion, Gauteng, South Africa BCXP Full timeThis role is responsible for the effective management and optimization of software assets throughout their lifecycle for BCX and clients. This is achieved by implementing Software Asset Management practices, processes, and tools to reduce costs and mitigate compliance risks by identifying unauthorized or unlicensed software.Key Deliverables / Primary...
-
Microsoft SAM Specialist
1 week ago
Centurion, Gauteng, South Africa HR Genie Full timemanaging and optimizing the purchase, deployment, maintenance, utilization, and disposal of softwarePOSITION INFO :We pride ourselves on our culture that is made up of impeccably skilled, passionate professionals. Our team varies from veterans of the industry to fresh faced young bloods who are ready to shape the future.We currently have a position available...
-
Ops Specialist
6 days ago
Centurion, Gauteng, South Africa BCXP Full timeThis role is responsible for the effective management and optimization of software assets throughout their lifecycle for BCX and clients. This is achieved by implementing Software Asset Management practices, processes, and tools to reduce costs and mitigate compliance risks by identifying unauthorized or unlicensed software.Key Deliverables / Primary...
-
Jnr Administrator: Sam
3 weeks ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit CPS - Operate Department Service Excellence & Quality Job grade OP2 Core Description This role is responsible for the administrative tasks related to monitoring and tracking of unauthorized software on user devices. Key Deliverables / Primary Functions Track and monitor feedback from users on the Internal...
-
Licensing and Contract Manager
6 days ago
Centurion, Gauteng, South Africa BCXP Full timeRequirementsThe ideal candidate will have 3-5 years' experience in SAM licensing and contract management within a complex IT environment. Relevant certifications such as ITIL, CSAM, and VMWare are highly valued. Excellent communication and analytical skills are essential for this role.
-
Ops Specialist
1 week ago
Centurion, Gauteng, South Africa BCX Full timeJob title: Ops Specialist: Problem ManagementJob Location: Gauteng, CenturionDeadline: April 12, 2025Core DescriptionTo perform Problem Management activities according to policy, process and procedures as agreed for contracted services to reduce the number of major incidents impacting the business.To facilitate collection of information from incidents and...
-
Ops Specialist: Problem Management
3 days ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Department Quality Ops UCS and Change Job grade S6 Core Description To perform Problem Management activities according to policy, process and procedures as agreed for contracted services to reduce the number of major incidents impacting the business. To facilitate collection of information from incidents and...
-
Ops Specialist: Problem Management
2 weeks ago
Centurion, Gauteng, South Africa BCX Full timeJob title : Ops Specialist: Problem ManagementJob Location : Gauteng, CenturionDeadline : April 12, 2025Quick Recommended LinksJobs by Location Job by industries Core DescriptionTo perform Problem Management activities according to policy, process and procedures as agreed for contracted services to reduce the number of major incidents impacting the...
-
Site Activation Manager
3 weeks ago
Centurion, South Africa Novasyte Full timeSite Activation Manager Global Site Activation - GSA The GSA unit within IQVIA has the vision to be the clear market leader in clinical trial site activation, driving best in class employee, site and customer experiences and we are looking for passionate people to join our team. The Site Activation Manager (SAM) position within GSA team in IQVIA is our...
-
Internal Sales Ops Manager
3 weeks ago
Centurion, South Africa Exclusive Networks Full time**EXCLUSIVE NETWORKS**|** **Introduction** Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70...
-
Ops Specialist: Product Manager
6 days ago
Centurion, South Africa BCXP Full timeBusiness unit, Department, Reporting Business Unit Cloud Platform Solutions Department ITSS Position reports to Manager: Operations Job grade S6 Core Description The Ops Specialist Product Manager is responsible for Implementing product strategy and governance at operation level for the LOB product portfolio. Also responsible for execution of product...
-
Ops Spec: Service Management
3 days ago
Centurion, South Africa BCXP Full time**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Philip Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...
-
Specialist: Ml Ops
3 weeks ago
Centurion, South Africa Telkom SA Limited Full time**Core Description**: Responsible to support data science projects and solutions by leveraging service engineering and ML Ops experience to solve a variety of use cases across the Telkom Group and for its customers. Expected to be highly skilled in setting up and supporting a MLOps practice and framework with the ability to design, build and scale MLOps...
-
Ops Spec: Service Delivery
6 days ago
Centurion, South Africa BCXP Full time**Ops Spec**: Service Delivery (Temp) Business Unit Operate Department Service Delivery Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...
-
Contract Management Specialist
3 days ago
Centurion, Gauteng, South Africa Flair TM Full timeJob SummaryWe are hiring a Contract Management Specialist to oversee the day-to-day operations of our service providers at Flair TM.Main ResponsibilitiesEnsure service providers meet performance standards and comply with SLAs by managing contract renewals, modifications, and amendments.Collaborate with internal teams to identify opportunities for service...
-
Ops Spec: Service Management
22 hours ago
Centurion, South Africa BCXP Full time**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Gary Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...
-
Ops Spec: Data Insights and Process Automation
22 hours ago
Centurion, South Africa BCXP Full time**Ops Specialist**: Data Insights and Process Automation Business Unit Operate Department Business Performance Job grade/level S6 Reports To Snr Specialist: Pricing & Profitability Core Description The Ops Specialist for Data Insights and Process Automation is responsible for supporting the effective operational management and deployment of data-driven...