Platform Solutions Specialist
3 days ago
Job Description
To provide specialist solution advice, design and coordinate the implementation of appropriate and innovative solutions in-line with strategic and business-driven initiatives that best meets the needs of the client.
Hello Future Platform Solutions Specialist
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team at FNB ConnectMe, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Strongly communicate in order to foster collaboration, ensure clarity, and motivate highly effective teams towards achieving common goals- Provide guidance and leadership- Conduct research and develop a comprehensive understanding of product features and capabilities to maximize business values- Be creative and deliver compelling presentations that clearly and effectively communicate key information and ideas to diverse audiences- Have a Bachelor's degree (or higher) in Commerce, Engineering, Technology or similar- Have 4 to 5 years of experience in operations, process improvement, business analysis or solutions specialties- Have a strong understanding of business process definition and re-engineering requirements- Have experience in contact centre capabilities (advantageous)- Have experience working in an Agile environment- Have moderate understanding of project management principles- Have familiarity with system, data, or business testing requirements- Have experience in analysis and compilation of business information and intelligence- Are proficient in tools such as Visio and Drawi.io for design and process mapping- Have hands-on exposure to Customer Experience (CX) design methodologies. You will have access to:
- Opportunities to network and collaborate- Challenging Working- Opportunities to innovate
We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
Post
FNB
LI-GJ1
Job Details
13/11/24
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