Solution Specialist

Job Description

To provide specialist solution advice, design and coordinate the implementation of appropriate and innovative solutions in-line with strategic and business-driven initiatives that best meets the needs of the client.
- Create and prepare business cases to support design of solutions, products and enhancements that will deliver on the strategic objectives of product house or business unit.
- Prevent wastage and identify process improvements to contain and reduce costs.
- Develop, encourage and nurture collaborative relationships across the FRG.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Ensure compliance to legislative and audit requirements and adherence to relevant processes.
- Compile reports that track progress and guide business to make informed decisions.
- Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
- Deliver internal and external customer service excellence through adherence to quality service standards.
- Facilitate and coordinate end to end implementation of prioritised and approved solutions for relevant product house or business unit.
- Analyse data to identify opportunities for efficiencies and growth in business.
- Obtain information in order to create business cases for priority projects.
- Create solutions that align with strategy together with SME's.
- Log PIDS which are project requirements for projects and present them to the project teams.
- Review BRS's (Business Requirement Specification) for sign off and assist with the requirements.
- Draft BRS's to enable the project teams to understand the requirements and to assist drafting if complex in nature for a BA.
- Engage with the project teams throughout the process until a project is realized. This includes model development, system implementation and data project life cycles.
- Manage projects/tasks end to end to ensure our objectives are met.
- Assist the BU with managing internal strategic projects where there are no external dependencies required.
- Draft test cases, test in testing and production environments during the week and weekends when applicable.
- Assist in creating and reviewing training material where necessary.
- Ensure change management takes place including post change management.
- Engage with and/or present to different stakeholders and SME's at different levels, in order to ensure project deliverables are agreed upon and are met.
- Attend to complex adhoc requests that may include extensive data analysis, which may transform into projects. Assist with audit findings and queries where necessary.

Required Experience
- 3-5 years' experience in similar role
- We require an individual with a sound knowledge of Credit Risk and Credit Systems within FNB Commercial. The individual must have the following qualities: a quick/agile learner, outstanding verbal and written communication skills, self-managed, attention to detail, agile, self-motivated, takes ownership, solution driven, accountable, dependable, technical abilities, able to manage expectations, responsible, organised, outstanding work ethic, professional, takes initiative and innovative.
- Basic coding skills or willing to learn coding
- Moderate understanding of project management and system, data or business testing requirements principles.
- Have experience in documenting, implementing and optimizing business processes in line with business vision and strategy.
- Excellent PowerPoint and Presentation skills.
- Excellent experience in the analysis and compilation of business information and intelligence.
- Willing to work overtime and weekends in order to meet project deliverables in need.
- Anticipates consequences and adapts problem solving based on continual feedback.
- Act speedily to resolve problems, queries and complaints.
- Teamwork and alignment with group values.
- Demonstrates pride in the organisation’s brand, services and products by consistently delivering on the brands promises.
- Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time frames and according to quality standards.
- Stay relevant and up to date with legislation's, audit requirements and new development.
- Maintain a positive attitude and respond openly to feedback.
- Adapt communication styles to meet the needs of different audiences.

Technical Skill Description
- Microsoft Outlook Used as a Communication tool - Advanced
- Microsoft Excel All functionality excluding macros - Intermediate/Advanced
- Microsoft Word Used to read and edit requirements - Advanced
- Microsoft PowerPoint Used to create presentations and business cases - Intermediate/Advanced
- Collate Collateral Enterprise Management System - Intermediate
- FACT Financial Analysis Credit Tool - Credit origination system - Advanced
- Visio/FirstMap Mapping Tool - Basic
- PowerBI Data Analytics t