Claims Web/app Advisor

1 week ago


Midrand, South Africa MiWay Full time

Who are we?
Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the Claims Web/App team as an advisor. What will make you successful in this role?
Grade 12/Standard 10/NQF 4
Minimum 1 year as claim’s advisor in the STI environment
Essential Requirements
Must be highly proficient in dealing with clients at all levels
Excellent administrative skills
Good communication skills
Good typing skills
Organised
Professional
Self-disciplined
Self-motivated
Desire to excel
Ability to multi-task and cope with pressure
Attention to detail
Able to work flexible hours
Customer focus
Active listening skills
Team player
Fluent in more than one language (English and Afrikaans a must, Vernacular an advantage)
Must be able to navigate TIA Knowledge and Skills Claims administration Claims settlements of a complex nature Payment approval and rejections Operate within claims guidelines and compliance Coach and mentor less experienced short term claims clerks Personal Attributes Business insight - Contributing independently Manages complexity - Contributing independently Plans and aligns - Contributing independently Manages conflict - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.


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