Vehicle Service Advisor

2 weeks ago

Midrand, South Africa RJPersonnel Full time

3years
- Comply with internal/ Group service standards and procedures for optimal performance levels.
- Assist customers with enquiries, bookings, scheduling services and collection of vehicles.
- Liaise with the Foreman to ensure quality workmanship and productive control-procedures in the service department.
- Accomplish adequate daily labour sales targets to achieve monthly budgeted figures.
- Prepare and manage job cards and Technician notes with the required service details.
- Ensure that all vehicles are serviced and maintained to customers' requirements and franchise standards.
- Authorise the required parts to be ordered and follow up on outstanding parts on order.
- Provide thorough feedback to the customer regarding services done and/ or outstanding.
- Contact existing and potential customers and sell additional services e.g. maintenance plans.
- Ensure that all costs, invoices, and claims are accurately completed daily.
- Manage customer complaints quickly and effectively for optimal customer satisfaction.
- Build continuous positive customer experiences and -relationships for enhanced customer satisfaction and retention.
- Ensure that satisfactory CE levels are achieved as per manufacturing targets.
- Continuously maintain high levels of productivity.
- Any ad hoc admin/ other responsibilities as and when required.

**Qualifications and Experience**:

- Grade 12 qualification/ equivalent.
- Relevant training completed.
- 3 - 5 years’ Dealership experience in a Service Advisor position.
- Computer literacy skills.
- Valid SA driver's license.
- the manufacturer’s range.
- good verbal and written business communication.
- interpersonal interaction/ relationship building with people at all levels.
- understanding and addressing the clients' needs.
- a good CSI record.
- a proven CE track record.
- a deadline-driven work ethic and the ability to work under pressure.
- effective negotiation and persuasive influence.

  • Service Advisor

    2 weeks ago

    Midrand, South Africa Sydsen Group (Pty) Ltd Full time

    Position Overview The Service Advisor acts as the liaison between customers and the workshop, ensuring a smooth and professional service experience. They are responsible for interpreting customer concerns and requirements, scheduling service appointments, coordinating repair work, and ensuring customer satisfaction through clear communication and efficient...

  • Service Advisor

    1 week ago

    Midrand, South Africa Capital Auto World Full time

    **Full job description** A Franchise giant in the Automotive Industry is looking for a qualified and professional Service Advisor to join the team. **Duties include but are not limited to**: - Share Dekra paperwork for vehicles with Dekra / Services - Make sure drivers are on route. - Assist calling for quotes / Washbay - Start going through recon per...

  • Dealership Junior Service Advisor

    1 week ago

    Midrand, South Africa Gap Full time

    #SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Junior Service Advisor Minimum Requirements 2-3 years experience within the Automotive Industry Prior or current experience in roles such as Admin Clerk, Bookings Clerk, Costing and Warranty Clerk, etc. will be an advantage Experience working on Evolve will be an advantage Must be...

  • Service Advisor

    4 days ago

    Midrand, South Africa Defy Appliances Full time

    Service Advisor – Defy Appliances Join to apply for the Service Advisor role at Defy Appliances Responsibilities Provide comprehensive support to the Service Department by liaising telephonically with customers. Follow up on outstanding jobs with technicians, contractors and agents. Prepare quotes for repairs. Order spares and follow up on outstanding...

  • External Sales Representative

    2 weeks ago

    Midrand, South Africa Service Solutions Full time

    Minimum RequirementsWe’re seeking a candidate with 3+ years of proven external sales experience and a strong understanding of the Gauteng market . This role focuses on cold calling, new business development , and growing a high-potential client base. Valid Driver’s Licence Own Reliable Vehicle What the Company Offers Competitive Basic Salary Cellphone...

  • Service Advisor

    3 days ago

    Midrand, South Africa Clicks Group Limited Full time

    Advert reference: click_012721 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain **Location**:Midrand **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about health and...

  • Technical Advisor

    2 weeks ago

    Midrand, South Africa Afrirent Holdings Full time

    Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales. We are looking for a Diesel Technician who will be a...

  • Automotive Service Advisor — Customer Experience Lead

    2 weeks ago

    Midrand, South Africa Sydsen Group (Pty) Ltd Full time

    A leading automotive services provider is looking for a Service Advisor in Midrand to act as a liaison between customers and the workshop. Responsibilities include managing service appointments, providing estimates, and ensuring customer satisfaction. The ideal candidate should have at least 3-5 years of automotive experience and strong communication skills....

  • Senior Student Advisors

    3 weeks ago

    Midrand, South Africa North Coast Labour Consultants CC Full time

    Lead the Way as a Senior Student Advisor – National Office Our client, a leading institution in the tertiary education sector, is looking for experienced sales professionals to join their National Office in Waterfall, Pretoria as Senior Student Advisors. This role is perfect for high achievers who excel in a competitive, fast-paced environment. You’ll be...

  • Vehicle Sales Manager

    5 days ago

    Midrand, South Africa CAPITAL AUTO WORLD Full time

    What We Offer: - Competitive salary with uncapped commission potential. - A vibrant and supportive team environment. - Opportunities for growth and advancement. - Access to a wide range of quality vehicles to sell. What You’ll Do: - Engage with customers to understand their needs and recommend suitable vehicles. - Build and maintain strong relationships...