Junior Travel Consultant

1 week ago

Pretoria, South Africa Tourvest Travel Services Full time

The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective, and cost-conscious travel service delivery that differentiates TTS. Ensure the ongoing of all-encompassing viability of the TTS division. The consultant will need to assist clients with navigational support and technical queries with reference to the online booking system.

**REISSUING, RESERVATIONS AND REFUNDS**
- Knowledge and able to work on the Amadeus GDS.
- Ability to issue full domestic reservations including hotel, car, air, transfer, B&B Restaurants, group bookings, catering and conferences etc.
- Ability to accurately complete domestic reissues.
- Ability to complete all refunds accurately.
- Ensure corporate fares are utilized.
- Limited QC rejections.

**POLICIES AND PROCEDURES**
- Alignment to all TTS polices/procedures found on Dashboard.
- Fully conversant with the paperless procedure.

**STANDARD OPERATING PROCEDURES (SOP)**
- Full alignment to the TTS Standard Operating Procedures
- Full understanding of the SOP manual especially the Travelit SOP procedures such as monitors, queues, online support etc.

**PREFERRED PARTNERS & CLIENT’S PROFILES**
- Fully conversant with preferred partners both of TTS and the Ability to update all travellers’ profiles client.

**INTER-DEPARTMENTAL RELATIONSHIP**
- Attendance of company meetings and functions/team building.
- Building and maintain multi
- level relationship within TTS.
- Networking at industrial related events.
- Team player.

**CLIENT SATISFACTION AND RELATIONSHIPS**
- Understanding and adhering to the clients’ travel policies and procedures.
- The ability to advise the solution to the problem.
- A client centric mentality, with consistent extra mile service.
- Ability to build relationships with TTS clients.
- Immediate attention to any client complaint.
- Adhere to TTS /client turnaround times.

**Minimum Requirements**:

- Matric/Grade 12.
- Travel Diploma.
- Minimum of 2 years of experience with at least 1 year being in a junior role in a travel company.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Pretoria, Gauteng 0185: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Travel Consultant: 2 years (required)

**Location**:

- Pretoria, Gauteng 0185 (preferred)

Work Location: In person

  • Senior Travel Consultant

    1 week ago

    Pretoria, South Africa Tourvest Travel Services Full time

    Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings. - No tickets to be on the uninvoiced ticket list. - All ECC charges invoiced out the following day. - Cost conscious for both TTS and the client. - Benchmarks in accordance with the company policy. - Limited QC errors. - Ability to accurately conclude...

  • Travel Consultants

    2 weeks ago

    Pretoria, South Africa CHC Consulting Full time

    Do you have excellent customer service and Corporate Travel experience, then an exciting opportunity awaits you! I am looking for Junior, Intermediate and Senior Travel Consultants in the Pretoria area. Minimum Requirements: - Must reside in the Pretoria area - Must have experience in dealing with corporate travel - dealing with Government clients (need...

  • Travel Consultant

    3 days ago

    Pretoria, Gauteng, South Africa Flight Centre Travel Group Full time R250 000 - R500 000 per year

    Job no: 528602Brand: Flight Centre BrandWork type: Full timeLocation: PretoriaCategories: Leisure Travel & RetailAttention Travellers, Your Search for the Perfect Job Ends HereSoon, you'll land a role where you're encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and...

  • Intermediate Travel Consultant

    7 days ago

    Pretoria, South Africa Tourvest Travel Services Full time

    The incumbent of this role must effectively action the travel booking process at all levels, resulting in an efficient, effective, and cost-conscious travel service delivery that differentiates TTS. Ensure the ongoing of all-encompassing viability of the TTS division. The consultant will need to assist clients with navigational support and technical queries...

  • Spanish Travel Consultant

    3 days ago

    Pretoria, Gauteng, South Africa Abc Worldwide Full time R250 000 - R400 000 per year

    We are seeking a highly experienced Spanish-speaking Senior Travel Consultant with 5+ years of experience in Southern and East African Travel Consultancy with a DMC. The ideal candidate will have excellent product knowledge and sound geographical knowledge of Southern and East Africa. Responsibilities:Understanding and operating company quoting systems and...

  • Travel Consultant — Unlimited Incentives

    4 days ago

    Pretoria, South Africa Flight Centre Travel Group Full time

    A leading travel agency in South Africa is looking for passionate individuals to join their team as Travel Advisors. You will create dream itineraries, provide expert travel recommendations, and deliver exceptional customer service. Requirements include a Matric certificate and 4 years of experience in a sales-driven role. Embrace a rewarding culture with...

  • Pentravel Travel Consultant

    5 days ago

    Pretoria, Gauteng, South Africa Cullinan Holdings Full time R250 000 - R500 000 per year

    Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their teams in Pretoria. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all...

  • Corporate Travel Consultant

    2 weeks ago

    Pretoria, South Africa RJPersonnel Full time

    5years - Provide literature and information to clients concerning local, regional and international travel, travel routes, accommodation, local customs, fares and travel regulations - Discuss client requirements and advise on suitable options - Plan, prepare and cost itineraries (travel plans) for clients - Make air travel, accommodation, car hire, group...

  • Junior Reservations Consultant

    1 week ago

    Pretoria, South Africa Wild Dreams Hospitality Full time

    A luxury safari company is looking for an enthusiastic JUNIOR RESERVATIONS CONSULTANT to join their strong and efficient reservations team at their head office in Pretoria. This is a premier safari portfolio, managing high-end lodges and offering luxury wildlife experiences. Their head office, based in Pretoria, oversees reservations, operations, and guest...

  • Travel Consultant South Africa

    3 weeks ago

    Pretoria, South Africa Flight Centre Travel Group Full time

    Attention Travellers, Your Search for the Perfect Job Ends Here! Soon, you'll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit...