Desk Support Consultant

Job Description Are you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main...

Job Description Are you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main...

**Overall Purpose of the Job**: Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and existing systems and provides basic telephonic training on these systems when required. May...

A leading consulting firm located in Johannesburg seeks an IT Service Desk Lead. The successful candidate will manage technical support operations, oversee incident management, and lead a high-performance team. Requirements include a degree in IT, ITIL certification, and over 5 years of experience in a service desk environment. This role demands excellent...

2years Provide excellent service to customers and meet expectations based on agreed processes Manage all incidents, maintain resolution times as specified in the company service level agreement Own customer issues through to resolution and to recognize when to escalate Provide reports as and when required. Ensure all service calls are closed on time Assist...

Job Purpose A Senior Service Desk Support Engineer is responsible for providing remote technical support and serving as an escalation point for Service Desk Engineers. This role involves supporting various clients, executing assigned tasks from Team Leaders or the Service Desk Manager, and maintaining a high standard of professionalism in all service...

A leading IT solutions provider in Johannesburg seeks a 1st Line Service Desk Analyst to provide first-level support for technology-related issues. This role involves monitoring incident calls, handling customer communications, and ensuring service excellence. Candidates should have experience in IT Service Desk roles and a solid background in technical...

As a Service Desk Technician you will be responsible for but not limited to the following: - Resolving 1st and 2nd line issues and queries. - Answering and actioning customer requests. - Troubleshooting equipment and services. - Escalating faults to upstream providers and driving them to completion. - Mikrotik router troubleshooting and operation. -...

As an Executive Search and Career Consultant specializing in the niche market of Supply Chain, I represent some of the top leaders and am called upon by blue chip organizations in the country to secure talent and assist them in building high performance teams. One such client of mine is a FMCG company and they are looking for a Head of Freight Desk. The...

Overview To manage and grow house accounts and newly acquired accounts through efficient hire desk sales support, ensuring smooth onboarding, customer satisfaction, and maximisation of rental opportunities. The role focuses on converting new accounts into long-term clients by providing excellent service, accurate administration of hire contracts, and...