IT Call Center Support Service Desk Consultant

Job Description Are you driven by the opportunity to deliver outstanding support and resolve issues swiftly within a dynamic setting? We're in search of a committed Support Consultant to join our team. Operating within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless operations for our clientele. Your main...

WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

**Job Description**: Posted Monday, July 14, 2025, 11:00 PM **Advanced Call Center Technologies** - Job Description **Trainer** **Reports To**: Manager, Training & Quality **Department**: Training **FLSA**: Non-Exempt **Prepared By**:Human Resources **Position Summary** - Under the general direction of the Director of Training & Quality, facilitates company...

**Job description** **Essential Duties and Responsibilities** Monitors associates real-time productivity to achieve production and revenue goals. Coaches and develops associates to improve quality, performance and productivity. Develops and implements goals and action plans as needed. Motivates and rewards associates using company and client incentive...

**Help Desk Responsibilities**: - Monitor VRU's and IVR's on an hourly basis - Update remote users with corporate antivirus software and any other software updates when applicable - Create, troubleshoot and resolve work orders - Troubleshoot user issues - Monitor Track IT ticketing system - Answer Help Desk line - Follow up on work orders with requestors -...

Senior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...

Lead Call Center & Screening SpecialistOverviewWe are seeking an experienced and motivated Lead Call Center & Screening Specialist tooversee the daily operations of our growing call center and intake/screening team. In thisleadership role, you will ensure staff are managing time effectively, delivering high-quality clientinteractions, and meeting...

Lead Call Center & Screening SpecialistOverviewWe are seeking an experienced and motivated Lead Call Center & Screening Specialist tooversee the daily operations of our growing call center and intake/screening team. In thisleadership role, you will ensure staff are managing time effectively, delivering high-quality clientinteractions, and meeting...

**ROLE PURPOSE** The Service desk Engineer L1 is the first point of contact for Vodacom\Nexio users and customers in While providing the highest customer service, the service desk agent answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The Service desk...

**JOB TITLE - SERVICE DESK ANALYST (1st LINE SUPPORT)** In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **Key Performance Areas**: -...