Solutions Support and Maintenance Officer

1 week ago


Pretoria, South Africa Professional Sourcing Full time

**Job Overview**:
**Solutions Support and Maintenance Officer (Freight Forwarding Solutions) (Transport and Logistics)**
**Location: Johannesburg, Gauteng**
**Position Overview**: A
**well-established**
**international transport and logistics firm** is seeking to appoint an experienced
**Solutions Support and Maintenance Officer - Freight Forwarding Solutions**. One will be responsible for the
**support of new and existing software within the production environment**. The
**Solutions Support and Maintenance Officer** will also be tasked with
**level** by
**assist with problem management in identifying and**
**providing the highest level of customer service** and
**maintaining**
**agreed service levels**.
**Essential Experience, Qualifications and Skills Required**
**Minimum Requirements**:

- Proven working experience in **Software Support**.
- **Basic IT Knowledge (A+ / N+)**:

- **MS Office** - Word, PowerPoint, and **Excel**.
- **Cargo Wise** and **SQL experience** essential.
- **Experience in Freight Forwarding**, **Logistics** and **Transport Management** required.
- Proven ability to work independently in a fast-paced environment while **managing multiple tickets**.
- **Willingness to travel**.

If you
**meet all the requirements** specified above, and interested to further the process, kindly send your detailed CV to



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