Coordinator
4 days ago
**Workflow recourse coordinator**
**Min. Required Qualification**
- Matric
- Basic admin skills
- Computer literate, (Microsoft packages)
- Logistic/control room background
- 4/5 years experience
**Required Skills and Competencies**
- Good verbal communication skills and basic report writing skills are essential
- Strong organizational skills and efficient time
- A sense of urgency (does things quickly and methodically), self-driven and resilient, work with mínimal supervision and exercise independent judgement
- An analytical approach to problem solving and ability to pay high attention to details as well as handle complexity (multiple challenges simultaneously)
- Shows an open attitude towards change and willing to adapt to changing priorities
- Ability and willingness to learn new skills
- Availability to work during non-scheduled hours when necessary
- Ability to do standby on a roster basis is essential
**Main Job Task and Responsibilities**
- Allocating of multiple trips
- Research required information
- Manage and resolve customer complaints
- Identifying and escalate priority issues
- Follow up customers queries
- Document all call information according to standard to operating procedures
- Filing and basic administration
- Manage/monitor drivers throughout the evening
- Monitoring/tracking of company vehicles and tracking devices
- Daily reporting of occurrences
- Reporting irregular activities
- Communicate effectively with drivers & customers
- Reside in cape Town
- Day shift
**Salary: R7 500 per month**
Pay: R7 500,00 - R8 000,00 per month
**Education**:
- Certificate (required)
**Experience**:
- Logistical: 2 years (preferred)
License/Certification:
- availabilty to work night shift (required)
- Pdp License (preferred)
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