Senior Administrative Officer: Assessment Office

1 week ago

Stellenbosch, South Africa Stellenbosch University Full time

Duties/Pligte
- **Flexible Assessments and Online Proctoring**- Coordinating all logístical and technical aspects of assessments, including online proctored exams.
- Ensuring that all assessments are accurately uploaded and accessible via the Learning Hub.
- Supporting students during assessments and managing incidents or technical issues.
- Maintaining meticulous records, tracking assessment submissions, and following up on outstanding grades.
- Preparing and coordinating supplementary and Director's concession assessments.
- **
**Liaising and Moderating**- Serving as the key contact for Faculty, students, and moderators on all assessment-related matters.
- Coordinating the full moderation process: appointment, training, document collection, and reporting.
- Ensuring policy compliance and managing logistics for internal and external moderation.
- **
Assessment Administration Office Coordination**- Leading performance and planning sessions to improve processes.
- Providing input into strategic decision-making regarding assessment operations.
- **
Marks and Academic Records Management**- Managing the accurate and timely upload of all interim and final marks.
- Coordinating graduation processes and ensuring alignment with SU's academic timelines.
- **
Quality Assurance and Security**- Ensuring that all assessment processes comply with Stellenbosch University's policies and standards.
- Promoting integrity, security, and consistency in assessment administration.
- Monitoring and reporting on incidents, violations, and student conduct during assessments.
- **
Stakeholder Support and Client Services**- Providing timely advice and support to academic and professional staff on assessment policies and procedures.
- Maintaining regular and professional communication with students, programme coordinators and all stakeholders.

Job Requirements/Pos Vereistes
- A completed post-school qualification (a relevant bachelor's degree or equivalent).
- At least five years' relevant administrative experience in a higher education or a similar environment.
- Proven ability to support academic processes at mid to senior administrative levels.
- Excellent computer literacy in MS Office (Word, Excel, Outlook, PowerPoint) and digital learning platforms.
- Sound verbal and written communication skills in English.

Recommendation/Aanbeveling
- Effective planning, organisational, and prioritisation skills.
- The ability to work independently and use own initiative.
- The ability to work in a team.
- The ability to function thoroughly and accurately under pressure.
- The ability to act diplomatically towards people at various levels within and outside the University.
- Willingness and availability to work outside of normal office hours from time to time on request.

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