Rmb Channel Specialist

2 weeks ago

Johannesburg, South Africa FirstRand Full time

Job Description

The purpose of this role is to identify, formulate, and implement strategic, tactical, and operational Channel solutions for Corporate & Commercial Bank, RMB, and the wider Group, leveraging a digital mindset. The role services all Product Managers and works with Product

Specialists to define clear business requirements, channel roadmaps, commercialization and operationalization processes for change, and the tangible metrics for the success of all transformative initiatives.

It takes accountability for BAU, Project, Capability, and Change Management of all Channel initiatives and the attainment of the defined financial and efficiency benefits.

The role also acts as a Subject Matter Expert, internal Consultant, and Change Champion for the Channel enablement agenda in the bank, developing requirements, coordinating implementation, and monitoring the operationalization of the changes.
- Engage with the macro-environment to look for new opportunities, capabilities and trends that would add value to the required analysis work.
- Facilitate one-on-one or group workshops to elicit, analyse, communicate, and validate requirements for changes to business processes and policies and channel
- Analyse existing processes and facilitate improvements with stakeholders.
- Analyse and model data and data requirements.
- Document channel business/functional requirements.
- Document channel non-functional requirements
- Document and maintain end to end channel processes
- Conduct a gap analysis to identify the most feasible solution to meet requirements.
- Work with business stakeholders to define metrics/performance goals and acceptance criteria for solution and ensure the implementation of the requirements.
- Translate business needs and data requirements into detailed business information, functional, integration and process specifications.
- Clarify the business requirements, technical solutions, and functional/process specifications for relevant stakeholders.
- Work with project team to define metrics/performance goals and acceptance criteria for solution and system and ensure the implementation of the requirements.
- Prioritize requirements (critical and non-critical) with Project Manager to identify project deliverables and time frames.
- Traceability matrix and sign off business requirements to system analysis
- Sign off system analysis
- Business Analysis planning and monitoring - responsible for the tasks used to organize and coordinate the business analysis effort
- Elicitation and Collaboration - responsible to conduct tasks required to elicit and confirm requirements (brainstorming, workshops & focus groups
- Identify and address the business needs in a way that are aligned to the strategy of the channel
- Organize tasks that specify and model requirements and designs
- Validate and verify information
- Responsible to recommend improvements and identify solution
- Responsible for handing over to the system analysts and ensuring they understand the requirement.- Ensure that the project charges are in line with annual development budget- Ensure that efficient billing process is implemented to recover cost from clients (interim and future); monitor and continuously validate against MIS data- Liaise with PMO to drive requirements delivery, channel development, scope management and product integration onto channel
- Attend various meetings in order to drive, strategize, ensure implementation, ensure risk mitigation and ensure progress on delivery

Job Details

Application Closing Date

28/02/24

  • Channel Specialist

    1 week ago

    Johannesburg, Gauteng, South Africa RMB - Rand Merchant Bank Full time R500 000 - R750 000 per year

    Job DescriptionDear Future Channel Specialist,RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart.Now, is the time to...

  • Channel Specialist

    6 days ago

    Johannesburg, South Africa RMB - Rand Merchant Bank Full time

    Job Description Dear Future Channel Specialist, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart. Now, is the...

  • Channel Specialist

    1 week ago

    Johannesburg, South Africa Rmbwestport Full time

    # **Job Description**Dear Future Channel Specialist, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart. Now, is...

  • Rmb Channel Specialist

    2 weeks ago

    Johannesburg, South Africa FirstRand Full time

    Job Description To support the Channel Support Head in leading the Channel Support department nationally - Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities - Drive opportunities for revenue growth and cost reduction such as adoption of digital and other self service options across client...

  • Channel Specialist

    1 week ago

    Johannesburg, Gauteng, South Africa FirstRand Full time R250 000 - R500 000 per year

    Job DescriptionDear Future Channel Specialist, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart. Now, is the...

  • Channel and Product Fulfilment Operations Specialist

    3 days ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Channel and Product Fulfilment Operations Specialist, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and...

  • Rmb Operations Internship

    2 weeks ago

    Johannesburg, South Africa FirstRand Full time

    Job Description This is a 12-month contract for unemployed graduates to join the RMB Operations work experience internship. Responsibilities - Demonstrate excellence and quality orientation in all assigned tasks, deliverables and projects - Execute role responsibilities efficiently through careful and timeous planning, reporting and updating - Contribute...

  • Channel Specialist

    5 days ago

    Merchant Place, Fredman Drive, Sandton, Johannesburg,, South Africa FirstRand Bank Full time R1 200 000 - R1 500 000 per year

    Job DescriptionDear Future Channel Specialist,RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart.Now, is the time to...

  • Channel Support Specialist

    7 days ago

    Johannesburg, Gauteng, South Africa FirstRand Full time R400 000 - R800 000 per year

    Job DescriptionDear Future Channel Support Specialist, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage and strong ethics. Innovative ideas, it's the magic of our people and culture that sets us apart. Now, is the time to imagine your next...

  • Channel Support Specialist

    3 weeks ago

    Johannesburg, South Africa Spane4All Full time

    Channel Support Specialist - Fixed Term Contract RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. We are united by proud heritage and strong ethics, and our innovative ideas set us apart. Responsibilities Monitor the performance and stability of client engagement channels,...