Administration Manager

1 week ago

Gauteng, South Africa The Foschini Group Full time

**Responsibilities**:
- Assisting the Store manager with Stock take & store administration-
- Monitor and analyse stock movement within the store-
- Implement risk management procedures, which mitigate stock losses and Shrinkage.-
- Ensure compliance of all administration, systems and reporting procedures-
- Extracting store report to analyse store turnover and stock performance-
- Understand and present information to Store manager-
- Organise and maintain in store filing systems-
- Monitor and controller cash or transactional activities to ensure process is followed-
- Uphold in store safety and security procedures.-
- Process Customer transactions via active retail system (POS)-
- Identifying Customer needs through professional engagement and communication.-
- Establish Customer loyalty, by promoting cash reward programs.-
- Take initiative to improve Customer experience and satisfaction.-
- Adhere to visual Merchandising principles and follow housekeeping procedures-
- Continuously take on opportunities to develop your own selling skills and product knowledge.-
- Work within a team to meet sales target and implement store objectives.

**Qualifications and Experience**:
- A Grade 12 qualification
A minimum of 3 years retail or admin experience
Remain in sync with the latest fashion trends-
- A passion for excellent Customer services and sales environment

**Skills**:
- Good administration ability.
Be computer literate
Customer Service Delivery
Planning & Organising
Policy & Procedures
Customer Value Management
Holding self and others accountable to meet commitments.
Good verbal/ written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail

**B **ehaviours for success**:
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
-Effectively building formal and informal relationship networks inside and outside the organization.
-Building strong customer relationships and delivering customer-centric solutions.
-Making good and timely decisions that keep the organization moving forward.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
-Making good and timely decisions that keep the organization moving forward.
-Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
-Developing people to meet both their career goals and the organization’s goals.
-Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
-Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
-Providing direction, delegating, and removing obstacles to get work done.
-Creating a climate where people are motivated to do their best to help the organization achieve its objectives.

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