Senior Commercial

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.
At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.
**Job posting end date**: 12/04/2024
In this position, you will report to Head of Quote and Order Management, South Africa.
This position is mainly located in Centurion, Gauteng.
TEAM YOU BELONG TO
You will join the Invoicing Team and work closely with internal // external stakeholders, such Management, Suppliers, Sub-Contractors, Clients, Supply and the Sales Team.
WHAT YOU WILL DO
Provide excellent response to end users and sales managers
Process customer queries accurately and in a timely manner
He/she will also be responsible for preparing invoices for the delivery of goods or services rendered.
Responsibly for credit and debit notes
Establish and maintain a good company image within territory by providing exceptional customer service, a professional attitude and up-to-date knowledge of systems that will be used
Resolve invoice related problems, discrepancies, and customer-related issues working with sales and product support teams
Demonstrate cooperative team effort within the solutions group and the team
Position requires excellent customer relations skills, ability to work within a team environment, mechanical aptitude, and the ability to work in a very fast paced environment
Demonstrates dependability and punctuality
Observes safety regulations and exhibits a concern for safety
Shows commitment to quality ethics and focuses on meeting the needs and expectation of both the internal and external customers
Travel (both domestic and international) may be required as needed
Perform other duties and/or other special projects as required
Review of billing activities performed by the team
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHO YOU ARE
Matric (Grade 12)
Salesforce
SAP
High school diploma or equivalent work experience
2-5 years’ experience in a customer service or similar role
WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?
Strong drive, and performance orientation
Ability to work in a team atmosphere
Well Spoken and ability to stay calm and focussed under high pressure situations
Attention to detail and a sense of urgency-oriented behaviours are required
Highly motivated individual with the ability to work under pressure understand time frames and meet deadlines
Self-motivated / performance driven focus on providing excellent customer service
Prepared to work flexible work hours to meet deadlines when required
Strong communication, co-operation and interpersonal skills to manage internal and external interfaces
WHAT'S IN IT FOR YOU
An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change
Compensation and rewards - Global incentive program tied to business and performance targets
Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment
A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
GET IN TOUCH
Want to rise above the possible with us?
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals p