Draughtsman / Customer Service Estimator â

2 days ago

Cape Town, South Africa Time Personnel Full time

**REQUIREMENTS**
- Matric, National Diploma highly advantageous
- Estimating experience in a Manufacturing company
- CAD (2D and 3D)
- Code 8 driver licence - essential
- Computer Literate (Excel)
- Outstanding organizational and multitasking abilities
- Active listener, establish and maintain relationships with customers
- Excellent confident negotiation skills
- Primary focus must be customer service and service delivery
- Manage time well and multitask with ability to work under pressure
- Excellent attention to detail
- Ability to work well in a team

**DUTIES**
- Interact professionally with clients for their requirements and orders
- Review information and understand customers requirements to determine material and labour requirements.
- Prepare estimates to serve and meet customer needs.
- Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule.
- Submit orders by referring to price lists and product literature.
- Support customer understanding during the quoting process.
- Focus sales efforts by studying existing and potential volume of customers.
- Follow the full process through from quotation to end of production.
- Keep management informed by updating results reports.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Contribute to the team effort by accomplishing related results as needed.
- Upsell other departments and ensure that we do not lose a customer.

**Salary**: R20 R25k dependent on experience

Join us on
**SOCIAL MEDIA **or visit our
**WEBSITE **for more information. See links below.

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