Medical Administrative Assistant

7 days ago

Pietermaritzburg, South Africa Capital Medicare Centre Full time

**General Purpose**

Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.

**Main Job Duties and Responsibilities**
- greet patients
- register patients according to established protocols
- assist patients to complete all necessary forms and documentation including medical aid/insurance
- ensure patient information is accurate including billing information
- inform patients of medical office procedures and policy
- maintain and manage patient records
- move patients through appointments as scheduled
- answer incoming calls and deal with inquiries
- transfer calls as required
- schedule patient appointments
- collect co-pays and payments
- report statistics as required
- schedule hospital admissions, tests, scans and outside appointments for patients
- respond and comply to requests for information
- deal with incoming and outgoing post
- complete other clerical duties as assigned
- maintain stock of forms and office supplies
- ensure site is well maintained, neat and clean
- safeguard patient privacy and confidentiality
- safeguard medication in the surgery
- safeguard all property on site
- actively participate in promotion of the surgery
- perform general duties as may be required from time to time

**Education, Qualifications and Experience**
- Minimum Grade 12
- Knowledge of medical terminology, procedures and diagnosis
- Knowledge of general administrative and clerical procedures
- Working knowledge of healthcare insurance / medical aid preferred

**Key Competencies and Skills**
- communication skills - able to listen effectively and express oneself in a clear and articulate manner
- information collection and management - able to collect, organize and monitor data efficiently
- planning and organizing - able to multi-task, prioritize and schedule tasks and activities
- attention to detail - able to produce accurate and high quality work through concern for all areas involved
- customer service skills - able to develop good customer relationships with a focus on achieving customer satisfaction
- adaptability - able to adjust approach to meet changing demands and situations including dealing with diverse people
- confidentiality - able to maintain confidentiality and adhere to ethical standards

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

Pay: R7 000,00 per month

Application Deadline: 2025/01/02
Expected Start Date: 2025/01/06

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