Guest Experience Specialist

This is a guest-focused role that calls for proactivity and teamwork. Together with your fellow Guest Experience Specialists, you will deliver a high standard of guest experience to all guests who come into contact with Propr. You need to be calm under pressure and be able to convey genuine empathy. You need to be able to work in a team under high pressure,...

Guest Experience SpecialistAbout the Company: Our client is a dynamic and fast-growing property management company specialising in high-end short-term rentals. With a portfolio of properties spread across Cape Town, the team is passionate about delivering exceptional guest experiences while maintaining the highest standards in property operations. The work...

Guest Experience SpecialistAbout the Company: Our client is a dynamic and fast-growing property management company specialising in high-end short-term rentals. With a portfolio of properties spread across Cape Town, the team is passionate about delivering exceptional guest experiences while maintaining the highest standards in property operations. The work...

Guest Experience Agent (6056) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

Guest Experience Manager Steenberg Hotel & Spa | Cape Town, Constantia Wine Valley We are seeking a dynamic and dedicated Guest Experience Manager to join our award winning team at Steenberg Hotel & Spa . Nestled in the heart of the Constantia Wine Valley , our property is renowned for delivering exceptional, personalised hospitality. In this key leadership...

Guest Experience Agent (14628) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

The Guest Relations and Support Specialist consultant plays a vital role in ensuring a seamless travel experience for Singita guests booked via our travel partners. This position involves taking ownership of guest bookings when they are travelling and to be the primary Singita point of contact on the ground for select travel partners and guests during this...

**Job Number** 23117719 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serves as the property Manager on Duty and oversees...

This role serves as a high-touch liaison between guests and the travel experience, ensuring seamless communication and personalized service from arrival to departure. Based in Johannesburg or Cape Town, it demands deep regional knowledge, strong coordination skills, and a passion for conservation-driven hospitality. The ideal candidate thrives on detail,...

**Job Summary** The Guest Service Agents plays a major role in the pre-arrival journey of our guests by creating any itinerary and making all reservations and booking as per guest’s request according to One&Only Brand standard. Finally, Guest Service Agents have a high sense of customer service and communication, fluent in English (written and spoken),...