Guest Relations and Support Specialist

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...

Are you a natural communicator with a knack for providing exceptional customer service? Do you thrive in fast-paced environments and excel at multitasking? If so, we have the perfect opportunity for you to showcase your talents as a Guest Relations Specialist across our stunning properties in England and South Africa! In England, you'll be the point person...

Guest Relations & Hostess Duties & Responsibilities Guest Interaction & Service: - Greet and welcome guests upon check-in and bid a fond farewell during departure. - Handle guest complaints, concerns, and requests promptly and efficiently. - Oversee VIP guest arrivals and departures, ensuring personalized service. - Provide detailed information about the...

DescriptionThe Twelve Apostles Hotel and SpaGuest Relations OfficerJob Summary: We are recruiting for a passionate and detail orientated Guest Relations Officer to provide exceptional personalised service to our guests at all times by anticipating guests needs and exceeding expectations.Organisational Positioning:· Department: Front Office· Reporting to:...

SummaryAt Hyatt Regency Cape Town, we believe in making every moment memorable. As a 5 star hotel in the heart of Cape Town, we are dedicated to providing world-class hospitality with warmth, care and attention to detail. We are currently seeking a passionate and service driven Guest Relations Manager to join our team and ensure that every guest enjoys a...

**We're looking for** An extremely friendly and detail oriented individual to join our clients team as a Guest relations or Airbnb host. **Who are you?** - You will need to follow the AirBnB rules and regulations - You have good organizational and time management skill - You're able to work in a fast pace environment - You have good customer service...

Key Responsibilities: Act as the primary point of contact for all guest inquiries and concerns onboard the cruise ship Handle and resolve guest complaints in a timely and professional manner Coordinate special requests and events for guests, such as birthdays, anniversaries, and other celebrations Maintain a high level of customer satisfaction by...

Key Responsibilities:- Act as the primary point of contact for all guest inquiries and concerns onboard the cruise ship- Handle and resolve guest complaints in a timely and professional manner- Coordinate special requests and events for guests, such as birthdays, anniversaries, and other celebrations- Maintain a high level of customer satisfaction by...

**Job Number** 24013619 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Represents property management in resolving any...

Job Advert SummaryTo provide an exceptional guest experience by ensuring every interaction is warm, professional, and efficient. The Guest Relations Officer acts as the face of the hotel, maintaining high service standards, handling guest requests, and ensuring seamless coordination between departments to enhance guest satisfaction.Minimum RequirementsGrade...