Channel Account Manager

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

About the job

Position: Channel Account Manager - Southern Africa

We are looking for a driven Channel Manager to ensure double digit revenue growth for AVEVA Software and deliver the best channel experience for our customers. This position carries an individual sales target and requires a hands-on approach to driving sales through channel.

To be successful in this role one should have strong collaborative ways of working, be a strategic thinker with the ability to develop and end execute on the territory plan.

Location: Home Office - South Africa

Employment type: Full-time regular

**Benefits**:
Competitive salary; lucrative incentive plan; contribution to health insurance; group life; paid vacation and home office support.

The Job

The Channel Manager role is focused primarily in driving indirect sales. This position will be quota carrying. You will be required to develop business/territory plan, present to senior management and execute the plan. Interpersonal skills, indirect sales and collaborative sales approach are critical to responding to daily channel-centric activities.

Key Responsibilities
- You will make sure partners projections are accurate, leads are followed up, promotions and incentives are executed, and customers are satisfied.
- Maintaining and growing partner competence through certifications and training
- Identifying and resolving partner performance and participation issues before they impact vendor
- You will be responsible for recruiting the right partners with specific expertise and market coverage required by the vendor’s go-to-market strategy
- Ensuring that partners know how to do business with the vendor, including proficient use of the vendor’s tools
- Build and maintain relationships with all key partner contacts.
- Be a single point of contact for channel escalations and be the channel champion within AVEVA.
- Regular customer visits together with the partner
- Maintain and grow the partner network by recruiting and enabling existing and new partner, special solution partners, system integrators
- Work with cross functional teams (internal and external) to ensure timely resolution of the partners escalations and issues involving many different internal teams.
- Conduct regular cadence review with partner and AVEVA.
- Assist partners in developing business plans.
- When required or requested, channel manager go on customer site visits to solve the business issues
- In this position you will be required to perform channel governance and build new territories

Ideal Experience
- Related work experience, demonstrable knowledge, and experience in managing channel and sales
- Industrial Automation domain knowledge
- Knowledge of the Wonderware brand software (specifically System Platform, MES, Historian, InTouch).
- Knowledge of virtualization technologies.
- Knowledge of AVEVA Engineering and Asset Management solution
- Valid Passport is required.
- Good English communication and presentation skills
- A Team player
- Expert listening skills and be able to probe with leading questions to gather relevant information.
- Strong social and organizational skills, and ability to develop network for cross-functional working.
- Understanding of Support processes and tools: Case Management, Hot Fix, Knowledge Management.

The team you’ll join

The team in Southern Africa works closely with leadership based in Dubai and is one of the highest growth geographies globally. The region has vast untapped opportunity, and although the team is spread-out from a location perspective, the sense of community and global support ensure that you will never feel alone. We are looking forward to meeting you and adding you to our team

About AVEVA

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises.

Nine out of ten industrial leaders count on AVEVA software to help them deliver the essentials of life, such as energy, water, food, and medicine - safely, efficiently and sustainably.

In fact, our impact on the sustainability of the industrial sector has led to us being named

one of the world’s most innovative companies

, and our own

sustainability commitments

lead the global software industry.

At AVEVA, you’ll be part of a team that has not only won hundreds of patents for cutting-edge technology, but also awards for our diversity, equity, and inclusion programs. You’ll even g