Channel Manager

1 week ago

Johannesburg, South Africa ABC Worldwide Full time

**PURPOSE OF THE JOB**

To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.

**JOB OBJECTIVES**
- Build and maintain relationships with channel partners
- Continuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goals
- Develop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programme
- Grow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targets
- Develop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customers
- Monitor and manage suitability and performance of channel partners
- Assist the Partnerships Manager to identify and sign new, suitable channel partners

**Level of Tertiary Education**
- Matric / Grade 12 - Essential
- Degree / Diploma: Sales / Marketing / Business Management - Desirable

**Job-Related Work Experience**
- Demonstrable experience assisting teams to generate new business
- Experience working in a technology context
- Proven track record of relationship management
- 5 years sales experience in a selling environment
- 2+ years in management positions

***

**Job Knowledge**
- Digital media and marketing
- Channel management
- Contract negotiation
- International business customs
- Technical platform integrations
- Trends in technology and communication
- Knowledge of company policies and procedures
- In depth product knowledge of the company’s software and services

**Job Skills**
- Persuasion and assertiveness
- Excellent analytical skills
- Conduct a structured meeting
- Conflict and dispute management skills
- Develop administrative procedures in a selected organisation
- Employ a systematic approach to achieving objectives
- Good prospecting
- High-level presentation skills
- Identify responsibilities of a team leader in ensuring that organisational standards are met
- Manage administration records
- Managing expenditure against a budget
- Microsoft: Excel, Outlook, PowerPoint, Word
- Monitor the level of service to a range of customers
- Negotiations and closing skills
- People skills
- Prioritise time and work for self and team
- Sales Skills
- Sense of urgency
- Solve problems, make decisions and implement solutions

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