Ticketing Agent

Company Description With offices in Israel, Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world’s leading AI enabled tour operator platform, which allows travellers to customise their holiday experience and break free...

**Company Description** With offices in Israel, Germany, Portugal, South Africa and Belgium, this company is changing how people buy holidays. They have partnered with some of the most innovative global brands, and are building the world’s leading AI enabled tour operator platform, which allows travellers to customise their holiday experience and break...

My client, a UK based online tour operator specialising in mid and long-haul markets, is currently recruiting for an Air Operations / Ticketing Executive, with previous experience in the Travel industry, to join their new dynamic team based in TechnoPark Stellenbosch. air operations/ticketing execu **The Role & Key Responsibilities**: - Manage and resolve...

Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in **Stellenbosch or Worcester, Western Cape.** **PURPOSE OF THE ROLE**: Tier 2 Helpdesk Agents provide first and second line and core advanced customer support. This includes escalations from Tier 1 Agents, advanced troubleshooting, and acting as shift team captain as...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Stellenbosch or Worcester, Western Cape.** **PURPOSE OF THE ROLE**: Tier 1 Helpdesk Agents provide friendly and efficient first-contact support to customers through troubleshooting and timely first-call resolution. The career path for Tier 1 Helpdesk Agents within...

Applications are invited for the **Network Monitoring Agent** position. This is an on-site position, to be based in Stellenbosch and will report to the **National Monitoring Team Lead**. **PURPOSE OF THE ROLE**:The role will be responsible for monitoring the network National Monitoring Systems to detect any hardware issues on the network. As the first eyes...

Are you an accomplished and seasoned professional in the event ticket sales and promotions industry? If you have a proven track record of success in selling event tickets and ticket packages directly to consumers and businesses, we have an exciting opportunity for you. Join our dynamic team at Karoo62 as an Event Ticket Sales and Promotions...

2years - Respond to customer requests promptly. - Attend to appointments made to customers as per agreed confirmations - Provide consultation to customers as per requests - Respond to queries promptly - Queries and complaints resolved speedily - Investigates problems and suggests possible solutions - Ensures that all interactions with the client are...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Stellenbosch or Worcester.** **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct...

Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Stellenbosch / Worcester**. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First contact and first call customer support**: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct...