Senior Project Manager

Job Title: Senior Project Manager

A. Purpose of the Role:

- A program manager, like a skilled navigator, steers the company ship towards success, holding
- firm to the compass of strategy while keeping a watchful eye on the clock of deadlines.
- Your primary purpose is to orchestrate the seamless execution of our projects, ensuring that
- resources are effectively allocated and that the Propay Operations team receives the necessary
- support and escalation channels. Your role encompasses maintaining a comprehensive
- overview of ongoing projects, delivering insightful performance reports to senior stakeholders,
- and serving as a motivational leader for the team.
- Your responsibilities include guiding and inspiring team members throughout each project,
- meticulously tracking task progress, and monitoring goal attainment. (This means focussing
- project team members by delivering projects on time, in scope and on budget). By fostering a
- culture of collaboration and accountability, you'll play a pivotal role in driving the success of our
- initiatives and maintaining high standards of project delivery.
- The role of Programme Manager is critical for implementing and executing work at Propay and
- the Programme Manager needs to take care to manage relationships with clients, within
- projects and with management inside te company.

B. Department:

- The Program Manager will be reporting into the Operations Division.

C. Reporting structure:

- Report into:
The Program Manager will be reporting into the COO from a line

management perspective
- The Program Manager will have line management and project responsibilities for:

- Project Manager
- Project Coordinator
- Senior Software Developer
- Senior Quality Assurance Analyst
- Software Developer
- Software Developer Team Lead
- Software Developer
- Software Developer Team Lead
- The Program Manager will have project management responsibilities for:

- Head of Dev Ops
- Head of Business Analysis
- Head of BI

D. Principal duties and responsibilities:
As the Program Manager, it is your responsibility to organize and coordinate a spectrum of

interconnected projects within Propay. You'll be responsible for providing strategic guidance,

ensuring operational progress, and effectively managing a diverse team to achieve timely and

impactful results.

Principle duties and responsibilities include:
1. Planning and Programme Management:
a) Program Management and Strategic goal execution: Plan, organize, coordinate,

and manage the execution of strategic goals, via projects and programs. All projects

need to be aligned to the Propay strategic direction and goals for every year.

b) Cross-Project Coordination: Coordinate activities across projects, facilitating

collaboration and resource optimization among teams.Where projects are run by other

Project Managers, mentor and coordinate them in line with company goals and

commitments. Develop, control, and implement detailed plans, timelines, and resource

allocations to achieve project objectives efficiently.

c) Project Planning and Control: Develop, control, and implement detailed plans,

timelines, and resource allocations to achieve project objectives efficiently.

register), and issue management principles to anticipate, mitigate, and respond to

potential risks and changes, optimizing project outcomes.

2. Strong Communication and Collaboration:
a) Team Leadership and Evaluation: Lead, evaluate, and manage staff from diverse

disciplines, fostering a culture of high performance and accountability.

b) Staff Management: Actively manage project teams, providing feedback, resolving

issues, and optimizing performance to achieve project goals effectively.

c)Resource Planning: Identify, forecast, and allocate resources, including human

resources, tools, and systems, to ensure efficient utilization across projects.

d) Chair and run meetings and ceremonies: Plan, organise and run all project and

Scrum meetings and ceremonies. Ensure proper Agendas and minutes are kept and

actions and decisions are executed on.

e) Decision Making: Evaluate risks and benefits to select the best solutions for project

success, ensuring informed decision-making for staff functions and project teams.

f) Issue Resolution and Conflict Management: Settle issues effectively to prevent

escalation into risks, using creative and respectful methods to manage disagreements

and disputes within teams.

g) Stakeholder Management: Effective communication and collaboration are crucial.

The Program manager needs to engage with various stakeholders, including clients,

executives, sponsors, project managers, and team members. Provide regular updates,

manage expectations and address any concerns.

3. Effective Monitoring and Evaluation:
a) Program Performance Assessment: Assess program performance to maximize

return on investment, preparing roadmap abd progress reports for program directors to

inform decision-making.

b) Project Scope Manag