Back Office Agent

BackOffice agent: Our company is looking to fill the role of BackOffice agent. 1. Financials and invoicing Knowledge 2. Multi-channel work capability. 3. Ability to learn new hospitality and financial systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Update customer booking between reservation system and...

**OVERVIEW OF THE ROLE** Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement. **KEY RESPONSIBILITIES** - Overseeing the planning and implementation of multiple concurrent projects. - Identifying, reviewing, and evaluating the project schedules, milestones and required resources to...

**Main Purpose of the Job**: The Customer Service Department currently has a vacancy for the Order Fulfillment Contact Agent reporting to the Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output** - Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

**Who we are** We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DGC, we have over 130 talented employees around the world who all share some common traits: integrity, a thirst to succeed, a need for excellence and a relentless focus on creating loyalty beyond reason by...

Centre Support Officer - ENRICH in Africa Centre ENRICH in Africa (EiA) is an EU-funded Horizon 2020 project and strives to connect the African and European innovation support ecosystems and focuses on directly supporting two main target groups in both continents: incubators & accelerator hubs and start-up & SME innovators. We facilitate the growth of...

Level 1 agent: 1. Tourism knowledge - Hotels, Flights and Packages 2. Multi-channel work capability. 3. Ability to learn new hospitality systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Issue all tickets that automation does not for the corporate department, on sites 6. Customer call back when necessary or...

Ecowize is looking for a highly motivated and skilled Customer Liaison Officer to be based in Spartan, Kempton Park. The purpose of the role is to focus on the overall customer experience, ultimately managing the relationships between Ecowize and the customer. **Responsibilities** - Customer experience and satisfaction by driving key OTIF (on-time-in-full)...

Our Flightsite team is looking for an experienced **National Network Consultant**!** The purpose of this role is to create travel entrepreneurs, by supporting signed-up agents, to become transactional. The role includes contacting agents regularly to obtain feedback from them, as well as assisting agents with any challenges or queries they may have...

1. Tourism knowledge - Hotels, Flights and Packages 2. Multi-channel work capability. 3. Ability to learn new hospitality systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Issue all tickets that automation does not for the corporate department, on sites 6. Customer call back when necessary 7. Assist...

**Main Purpose of the Job**: How often have you called in and spoken to a support agent and thought, "Wow, they were helpful" and this person made your day? Do you have what it takes to BE one of these awesome individuals? Now is your chance! Mweb is in search of a spunky, left-of-center individual that is clued up on connectivity, the internet and is also...