Service Administrator
7 days ago
**PURPOSE OF THE POSITION**
To effectively record customer calls and timeous response to customer queries. Accurate completion of job cards, costing and closing thereof.
**KEY RESPONSIBILITIES**
- Ensure all Service calls are attended to and accurately logged.
- Ensure job cards are opened for all customer calls.
- Accurate capturing and completion of all job cards, system and manual.
- Continuous follow up on open job cards and obtaining of outstanding information.
- Ensure spares is transferred to correct technician for costing.
- Ensure warranty equipment is clearly marked and credit is passed where required.
- Ensure Technician hours, labour rates and travelling time is accurately recorded.
- Accurate and timeous completion of all Work Estimates.
- Constant follow up on work estimates and follow through.
- Ensure that spares are available for repairs. Timeous ordering of spares and follow up on outstanding orders.
- Any reports as and when required.
- Managing of Technicians and Service schedule
**MINIMUM REQUIREMENTS**:
- Excellent communication skills, both oral and written.
- Computer literate in office programs, working knowledge of spreadsheets.
- Syspro experience
- Good planning and organizing skills.
- Team orientated.
- Ability to function under pressure.
- Attention to detail.
**Salary**: R17,000.00 per month
-
Customer Service
4 days ago
Durban, South Africa Continuous Communications Full timeAbout the Role We are seeking a motivated and experienced Customer Service & Administration person to take ownership of our customer communications and administrative processes. This role is ideal for someone who enjoys music, takes initiative, and prides themselves on delivering outstanding service and efficient operations. This is a hands-on role suited to...
-
Customer Service Administrator
2 weeks ago
Durban, South Africa Liebherr-Africa (Pty) Ltd Full timeAdministrative and organizational Support of Technical Advisor’s and Team Leader − Support of Technical Advisor and Team Leader − Handling of customer requests within the range of customer service − Booking and invoicing of service and warranty orders and follow up − Monitoring of debtor’s accounts and active collection of outstanding...
-
Service Center Administrator
2 weeks ago
Durban, South Africa Pepkor Lifestyle Full timeWhy Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to join a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Service Centre Administrator within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. Here’s What...
-
Service Administrator
2 weeks ago
Durban, South Africa GEA Group Full time**Service Administrator & Coordinator**: GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success - come and join them! We offer interesting and challenging tasks, a positive working...
-
Service Centre Administrator
4 days ago
Durban, South Africa Pepkor Lifestyle Full timeWhy Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to join a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Service Centre Administrator within the Incredible Connection brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. **Here's...
-
Junior Branch Manager
1 week ago
Durban, South Africa Service Solutions Staffing Full timeThis is not a big team, includes an administrator, driver and two sales reps. You will oversee the branch, drive sales and provide excellent customer to you clientele Grade 12 Valid Drivers license and own transport Knowledge of chemicals, sealants, adhesives, antifoams etc Excellent customer service skills Strong PC skills - they work on...
-
Durban, KwaZulu-Natal, South Africa Vital College Full time R90 000 - R120 000 per yearCompany DescriptionVital College, along with Enpower Training Services, are part of the Excellerate Group of Companies. With our head office in Durban and training centers in Gauteng and Western Cape, we have a network of facilitators throughout South Africa. Our transition to online learning programs is underway, and we aim to offer all our accredited...
-
Administrator
2 weeks ago
Durban, South Africa The Recruitment Council Full timeExciting Opportunity: Join a Dynamic Financial Team as an Administrator!A leading investment-focused financial planning firm is seeking a skilled and motivated Administrator to join their high-performing team. This is an exciting opportunity for a detail-oriented professional to contribute to a thriving business, supporting wealth management processes in a...
-
Dynamic Retail Service Center Administrator
2 weeks ago
Durban, South Africa Pepkor Lifestyle Full timeA leading retail organization in Durban is seeking a passionate Service Centre Administrator to join their team. The ideal candidate should have a Grade 12 Matric qualification and 1-2 years of retail experience. Responsibilities include providing excellent customer service, achieving sales targets, and ensuring product knowledge. This position offers a...
-
Customer Service
1 week ago
Durban, KwaZulu-Natal, South Africa Continuous Communications Full time R12 000 - R17 000 per yearAbout the RoleWe are seeking a motivated and experienced Customer Service & Administration person to take ownership of our customer communications and administrative processes. This role is ideal for someone who enjoys music, takes initiative, and prides themselves on delivering outstanding service and efficient operations. This is a hands-on role suited to...
