Swedish Speaking Customer Experience Associate

2 weeks ago

Cape Town, South Africa Initiate International Full time

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine - along with flavourful South African cuisine - sound perfect to you? Keep reading A leading omnichannel company are looking for a **Swedish speaking Customer Experience Associate** to join their team in **Cape Town, South Africa**. If you are fluent in Norwegian and are fascinated by all advances in broadband technology and the streaming industry, this **job** opportunity is for you Join a team dedicated to providing top customer experience, while enjoying your stay in a city famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialise, build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your key **job** responsibilities as the **Swedish speaking Customer Experience Associate** in **Cape Town, South Africa** will include:

- Be the primary point of contact for customer requests, becoming the most valuable ambassador
- Respond to inquiries about broadband services and TV solutions offered by our client - always in a professional and timely manner
- Resolve technical issues as they arise in a timely manner
- Follow up with a thorough needs’ assessment and inform customers about ongoing campaigns
- Turn every customer into a happy customer
- Exchange ideas and solutions with your colleagues
- Enjoy your time in Cape Town

Requirements for this **Swedish speaking Customer Experience Associate job** in **Cape Town, South Africa**:

- Fluency in **Swedish**:

- Very good use of English - both in written and spoken language
- Work experience in a customer/tech support role is welcome
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Computer knowledge/tech savviness
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience they offer

If you meet the above requirements for this **Swedish speaking Customer Experience Associate job** in **Cape Town, South Africa**, we would like to hear from you Please send your CV through today

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