Learning & Development Specialist

Closing Date
- 2025/05/16
- Reference Number
- SAS250505-1
- Job Title
- Learning & Development Specialist
- Job Type
- Permanent
- Division
- People Management
- Department
- Human Capital Operations
- EE Occupational Levels
- Level 6: Specialists
- Location - Town / City
- Sandton
- Location - Province
- Gauteng
- Location - Country
- South Africa
- Job Advert Summary
- To support the operational implementation of the organisational capability building programme through
The role will also translate Learning and Development (L&D) objectives into tangible programmes by way
of implementation of initiatives to optimise the efficiency of L&D function.
- Minimum Requirements

**Qualifications**
- Bachelor of Arts Human Resources/Development/ Business Administration or
related.
- Skills Development Facilitator certification.

**Experience**
- Minimum 6 years in an L&D Specialist role with specific focus on the following:

- Designing and developing learning content
- Administrator/ super user of learning management system
- Oversee graduate/ internship/ learnership programme.
- Procurement and management of training service providers.
- Preferable in Insurance or Financial sector**Responsibilities**:
**Key Performance Areas & Tasks**

**Strategic alignment**
- Sourcing of training providers and coordinating participants / service providers for the various external modules
- Developing learning specification and outcomes; monitoring performance of service providers
- Development of learning content for the Claims Processing Programme
- Evaluating effectiveness of the ST insurance capability building programme
- Redesigning the learnerships and Internship programme to align to new talent/ capacity building priorities.
- Sourcing and implementing learning systems to support the culture of ongoing learning, including developing learning paths and optimising utilisation of LinkedIn learning.

**Operational -**Coordination, Information management, & Training Administration
- Ensure a good understanding of the operational requirements of the business, identifying L&D and operational gaps to resolve.
- Ensure L&D records and data is saved on the applicable systems and readily available for access when required by management and stakeholders.
- Compile statistical reports concerning L&D as and when required.
- Participate in departmental internal and external audit processes.
- Support in the collection of signoff documentation.
- Liaise with Compliance and Internal audit to collate and make provision of information required
- Ensure administration efficiencies and ongoing monitoring of the HC systems
- Coordinate learning and development initiatives
- Be the main point of contact for all L&D queries within the business.
- Play an active role in creating innovative plans across all functions within CoE & HC.
- Research Learning Management Systems that are best suited for the organisation
- Engage with institutions that offer relevant learning engagements from short courses to post grad.
- Ensure training of employees on HC Systems.

**Customer Relations-**Internal departments or Adhoc QA projects
- Determine the efficiency and viability of the L&D system, initiatives and the impact of service for stakeholders
- Communicate the impact and implication of data result collected
- Follow-up or assist management to implement the agreed solution.

**Perform Ad-hoc tasks**
- Monitor and benchmark L&D best practices and trends in the market and provide data for the benefit of Sasria internal function
- Contribute towards the PM & marketing content by liaising with teams to generate content, identifying and implementing improvements Perform any other tasks in line with the role, as and when required by the Line Manager.