Hotel Duty Manager

2 weeks ago

Durban, South Africa Dynamic Outlook Full time

A well known hotel on Durbans beachfront is looking for an organized and enthusiastic duty manager to join their team. You must enjoy working in a fast-paced, collaborative environment. You will be responsible for leading your team to success and ensuring all work processes flow efficiently in order to help bring projects to completion.
- Direct, oversee, and manage daily operations for the organization
- Suggest changes to operating standards in order to improve the efficiency of work
- Set departmental goals and create plans of action for achieving them
- Maintain an efficient, organized workspace that encourages productivity at all times
- Complete daily operational tasks in a timely manner
- Build and maintain positive relationships
- Train new hires in company processes and procedures
- Organize and distribute schedules and assignments
- Maintain open lines of communication between all departments
- Scheduling shifts and disseminating this data.
- Directing and assessing workflow periodically.
- Furnishing guests with practical aid, as needed.
- Resolving notable disagreements between staff.
- Addressing rule violations committed by guests.
- Experience as a reliable Duty Manager.
- Proficient in mainstream scheduling solutions.
- Excellent verbal and written communication skills.
- Brilliant supervision, motivational, and task delegation abilities.
- Refined coordination techniques.
- Willingness to work night and at the weekends.

**Salary**: R10,000.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have Opera PMS knowledge?
- Are you proficient using Microsoft suite?

**Experience**:

- front office/ Duty Manager: 5 years (required)
- supervisory: 4 years (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

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