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Hospitality Duty Manager

2 weeks ago

Durban, South Africa RJPersonnel Full time

3years
- Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
- Assist with queries and guests complaints - management on duty.
- Effective management of all staff
- Create and maintain relationship with guests.
- Responsible for the management of the entire establishment in the absence of the General Manager.

**Qualifications and Experience**:

- Grade 12
- Formal hospitality degree/diploma
- Minimum of 3 years experience as a Duty Manager
- Minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel
- Should be experienced within all different areas of a Hotel
- Strong leader who have been in charge of employees before
- Previous experience on Opera and Micros would be an advantage