Duty Supervisor

1 week ago

Durban, South Africa Bayside Hotel Group Full time

Oversee daily operations of the hotel, including front desk activities, room assignments, and guest services to ensure guests satisfaction.
- Manage and schedule staff across various departments such as housekeeping.
- Implement and enforce hotel policies and procedures to maintain operational standards and compliance with regulatory requirements.
- Handle guest complaints and issues promptly and professionally to resolve problems and maintain high levels of guest satisfaction.
- Monitor hotel inventory and supplies, placing orders or requisitions as needed to ensure all departments are adequately stocked without exceeding budget constraints.
- Coordinate with the marketing and sales team to develop promotional strategies and packages to increase hotel occupancy and revenue.
- Oversee the maintenance and upkeep of hotel facilities and equipment, scheduling repairs and renovations to ensure the hotel remains attractive and functional for guests.

Pay: R7 000,00 - R8 000,00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- Hospitality: 3 years (preferred)

**Location**:

- Durban, KwaZulu-Natal (required)

Application Deadline: 2024/11/07
Expected Start Date: 2024/11/15

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