Atm Performance Consultant

4 days ago

Cape Town, South Africa NCR Atleos Full time

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

New Deal Processing:
- Liaise with potential customers to obtain required documentation.Determine cash flow from bank statements.- Follow up on deals that are on hold due to outstanding documentation.- Complete the take-on process including the processing of banking details.- Continuously follow up on the installation process status to avoid delays.

Existing Site Performance:
- Manage early termination requests, competitor installations and change of ownerships.- Manage the ATM renewal process from start to completion.- Discuss and resolve issues directly with clients.- Manage contract changes and ATM conversions.- Review inactive ATM sites on a daily basis to determine reasons for inactivity.- Manage clients to ensure their inactive ATM becomes active again.- Determine and implement appropriate action to improve ATM performance for identified sites.- Review month-to-month performance of ATM base- Identify ATM sites that require a CRM visit.- Submit request for ATM removals where required.

Administration & Reporting:
- Compile relevant reports relating to monthly ATM uptime, performance, and branding.- General contract administration- Documentation and filing of all client correspondence.- Escalate issues according to the company and legal procedures.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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