Technician: Colocation(Africa Data Centres)
2 weeks ago
We are looking to appoint a Technician Colocation who will be responsible for implementation, installation and maintenance of customer racks, power distribution points networking and structured cabling in the computer rooms (colocation space), reporting to the Manager: Operations.
Key Performance Area
Data Centre Colocation Planning
- Providing inputs for capacity management of the computer rooms
- Tracking and labelling of assets for Asset Management
Data Centre Colocation Management
- Day-to-day allocation of colocation space (racks, keys, cages, power feeds, networking)
- Inspection of equipment coming into the data centre computer room, and final inspection after installation
Data Centre Colocation Reporting
- Day-to-day allocation of colocation space (racks, keys, cages, power feeds, networking)
- Inspection of equipment coming into the data centre computer room, and final inspection after installation
Data Centre Colocation Compliance
- Complying with all standard operating procedures related to colocation, including remote hands process
- On-site co-ordination with Data Centre security on security procedures, incidents and reporting
Data Centre Customer Experience
- Provide superior customer service for all Data Centre customers, exceeding customer expectations and achieving favorable customer satisfaction ratings.
Key Performance Area
- Data Centre Colocation Planning
- Data Centre Colocation Management
- Data Centre Colocation Reporting
- Data Centre Colocation Compliance
- Data Centre Customer Experience
Job Related Experience Required
- Minimum 3 years Experience with IT systems and networking
- Knowledge of Data Centre colocation systems, including power systems, networking, and infrastructure monitoring
- High computer literacy and expertise using operational IT systems
- Excellent practical and theoretical cabling and networking skills
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