Data Centre Manager

R 70000 - R 80000 Monthly Basic Salary (Market related, Negotiable) Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and supervises teams of employees within the Data Centre. The role is required to oversee equipment maintenance, inventory, customer service, contractor management and employee management. Key Responsibilities: Responsible for equipment maintenance tasks such as managing and installing custom upgrades for clients, replacing cables, components and accessories Conduct working methods to ensure zero capacity incidents, and to maintain agreed PUE levels Ensure that records, drawings and schematics of the data centre environment/s are maintained Evaluate the best practices for design and maintenance Supervise a team of technicians to ensure smooth operation of the facility Manage working methods to ensure that all SLA and MSA’s are achieved Ensure that planned and corrective maintenance is carried out according to predefined standards and schedules Share knowledge and best practices across all Data Centres by building close relationship with other DC Managers and peers Expected to improve current processes, and introduce automation with aim towards simplification Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution Management of data centre infrastructure to provide a concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime. Management of data centre cabling infrastructure supporting 99.99% uptime Active participation in new data centre builds or expansions Monitoring and alerting of all critical components Ensuring comprehensive Root Cause analysis are completed for all incidents/outages White space capacity planning Quick responses to potentially critical situations 3rd party vendor management and service delivery Active involvement in network, physical and cyber security matters Compliance, Audit & Risk: Ensure compliance is maintained incorporating industry best practices Ensure data centre facilities best practices are enforced, maintained and improved Ensure data Centre cleaning standards are enforced and maintained Implement company and departmental policies, processes and work instructions as per the agreed quality and timeline/RFS Risk identification and mitigation Ensuring adherence to all relevant standards and policies Active involvement in all audits Strong adherence to process Ensure that inter-departmental OLA’s (Operational Level Agreement) are met Information Security: Identify and manage risks with regards the companies information assets & systems. SKILLS REQUIREMENT: Electrical and/or mechanical qualification preferable Cabling qualification preferable Minimum 5 years relevant data centre experience +5 years’ experience, managing teams, including line management, appraisals, performance reviews, hiring new team members, participating in disciplinary matters, financial management, etc. Extensive knowledge on Data Centre environments and critical infrastructure systems e.g. Cabling, Cooling, Power Experience of Data Centre KPIs (incident ticket related matters, time to solve tickets, physical security, infrastructure metrics, staff, safety, overall operations) SHEQ, INFORMATION SECURITY, LEGAL AND OTHER REQUIREMNTS AND OBLIGATIONS: Employees to demonstrate commitment to the requirements of the Integrated Management System by taking reasonable care for the health and safety of himself/herself, others and the workplace. Obeying all stipulated company rules, policies and procedures in compliance to the Occupational Health and Safety Act 85 of 1993, the Health & Safety Management Program, ISO 27001:2022, ISO 9001:2015, ISO 14001:2015 and ISO 50001:2018 Standards. Report all unsafe or unhealthy conditions and threats that come to his/her attention that may affect persons or the business. Ensuring the preservation of confidentiality, integrity and accessibility of information for the company and our respective clients. Please note that only shortlisted candidates will be contacted. #J-18808-Ljbffr