Support Technician

2 weeks ago

Midrand, South Africa H2R Africa Full time

Server technicians are information technology (IT) professionals who are responsible for installing, maintaining, and troubleshooting the server systems of an IT organization. These technicians must manage both Unix and Windows-based systems to ensure reliability and stability for the clients. They are required to manage data center hardware by providing total diagnosis and repair on hardware issues. Server technicians must also perform regular backups for the organization's server while providing technical support to follow up inquiries and problems on system servers
- Manage and maintain a LAN/WAN
- Configure, install and manage virtual machines on servers.
- Work extensively installing, configuring and managing VMWare and Microsoft virtual platforms.
- Update TCP/IP, DHCP and DNS/WINS settings on all desktops
- Maintain all user accounts for entire UNIX / Linux environment.
- Perform troubleshooting services for printers, plotters, copiers, scanners, and all PC relate peripherals.
- Design and create a SQL database that are used for online enrollment that interact with a PeopleSoft front-end.
- Perform routine back office projects such as NDS administration, server upgrades, backup procedures and network performance evaluations.
- Provide first level support on the DHCP, mail, news, proxy, and DNS servers for all global customers.
- Configure IIS with ASP/XML/PHP module installations.
- Build physical servers and provision server builds using VMWare and HyperV.
- Resolve major DNS server configuration issues as well as host setting
- Manage city wide IIS deployment.
- Manage and deploy Citrix server farms.
- Manage and maintain a small LAN.
- Manage DHCP scopes, options for district servers.
- Configure, install and manage virtual machines on Linux servers.
- Work extensively installing, configuring and managing VMWare and Microsoft virtual platforms.
- Update TCP/IP, DHCP and DNS/WINS settings on all desktops
- Maintain all user accounts for entire IT environment.
- Perform troubleshooting services for printers, plotters, copiers, scanners, and all PC relate peripherals.
- Design and create a SQL database that are used for online enrollment that interact with a PeopleSoft front-end.
- Perform routine back office projects such as NDS administration, server upgrades, backup procedures and network performance evaluations.
- Provide first level support on the DHCP, mail, news, proxy, and DNS servers for all global customers.
- Configure IIS with ASP/XML/PHP module installations.
- Build physical servers and provision server builds using VMWare and HyperV.
- Resolve major DNS server configuration issues as well as host settings

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