Customer Service Agent
7 days ago
A dynamic company in the automotive repair industry is seeking an experienced Customer Service Agent. Experience in the automotive repair (panelbeating) industry is a non-negotiable requirement for this role.
**Main Purpose of the Job**:
- Provide excellent service by understanding customer needs, offering advice, and delivering solutions.
- Ensure customer satisfaction through understanding and meeting their needs and expectations.
- Demonstrate sound product knowledge and deliver personalized service to every customer.
**Main Job Functions**:
- Welcome customers warmly, capturing relevant information to address their needs promptly.
- Efficiently check vehicles in with clients, documenting Vehicle Check-In (VCH) details for each vehicle.
- Daily follow-up on parts orders and bookings to align with customer preferences.
- Keep customers informed about the status of their vehicles throughout the service process.
- Address and resolve customer queries and concerns on a daily basis.
- Create accurate and timely job cards, ensuring proper costing procedures.
- Coordinate hire vehicles for customers where applicable.
- Collect payments due from customers before handing back their vehicles.
**Requirements**:
- Matric Certificate.
- Driver's license.
- **Must have experience in the automotive repair industry.**:
- Ability to work under pressure.
- Outgoing and vibrant personality.
**Job Types**: Full-time, Part-time
Application Question(s):
- Do you have customer service experience in the automotive repair industry?
**Experience**:
- Customer service: 4 years (required)
Ability to Commute:
- Edenvale, Gauteng (required)
-
Agent: Customer Service Europcar Meadowdale
1 week ago
Edenvale, South Africa Motus Corporation Full timeThe Meadowdale branch of car rental company, Europcar, has permanent opportunities available for an Agent: Customer Service. At Europcar we are totally committed to providing car rental rates to our customers and service that lives up to our "Moving your Way" philosophy. The Agent: Customer Service provides the first line of service to customers, assisting...
-
Csi Survey Agent
1 week ago
Edenvale, South Africa Motus Corporation Full timeLiquidCapital Division is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital Division aims to creatively solve problems and add value to people by ensuring Mobility for Good. LiquidCapital Division forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry...
-
Field Sales Agent
3 weeks ago
Edenvale, South Africa Set Consulting Full timeWe are seeking a motivated and results-driven Field Sales Agent to join our Sales Team. This is an out-of-office role focused on engaging directly with owners and operators of car wash businesses to promote and sell our products/services to their clientele. The ideal candidate will have strong communication skills, a persuasive personality, and the ability...
-
Shipping Customer Service Supervisor
3 days ago
Edenvale, Gauteng, South Africa Boardroom Appointments Full time R120 000 - R240 000 per yearShipping Customer Service Supervisor Skills and Qualifications:Strong communication skills both verbal and written to interact with customers and internal teams.Problem-solving skills to effectively address and resolve customer issues.Organizational skills to manage multiple tasks and maintain accurate records.Knowledge of shipping and logistics processes...
-
Technical Authorisations Agent
1 week ago
Edenvale, Gauteng, South Africa Motus Full time R250 000 - R400 000 per yearJOB DESCRIPTION: LiquidCapital Pty (Ltd). Is a well-established Financial Service Company based in Edenvale. We are seeking a qualified Technician (Qualified motor-mechanic) to join our dynamic and hardworking Authorisations team.The successful candidate will be accountable for capturing, assessing, monitoring & approving service and maintenance claims. The...
-
Debt Collection Agents
2 weeks ago
Edenvale, South Africa Daly Credit Corporation Full timeJob description **Daly is seeking experienced Debt Recovery agents with a proven track record.** **Requirements**: - Minimum 1 to 3 years debt collection/call centre experience - 3 to 6 months proven track record of incentives - Good command of the English language - Highly motivated - Matric Qualification - Excellent Listening and verbal Communication...
-
Customer Sales Development Manager
1 day ago
Edenvale, South Africa Nestlé Full time**Location**: Longmeadow Distribution Center **Company**:Nestle **Qualification**:Degree / National / Post Grad Diploma in Sales or Marketing **Experience**:3 - 5 years in sales or marketing and over this period has successfully delivered on KPIs. **Closing Date**:27 May 2025 **Position Summary** With a history spanning over 150 years, Nestlé didn’t...
-
Telesales Agent
1 week ago
Edenvale, South Africa iPersonnel Full timeThe Telesales Consultant will be responsible for generating Warranty/Booster, Service & Maintenance, LPP, Adcover/Deposit Cover, Paint Tech & Tyre & Rim Sales. Generating leads/ sales on various campaigns & projects. Responsible for the achievement of Daily, Weekly and Monthly targets, through outbound telephonic contact. **Duties**: - Achieve/exceed sales...
-
Service Advisor
5 days ago
Edenvale, South Africa Clicks Group Limited Full time**Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Edenvale - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: To ensure service excellence at the point of sale by ensuring fast and efficient customer...
-
Telesales Agent
7 days ago
Edenvale, South Africa Motus Corporation Full timeLiquidCapital is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital aims to creatively solve problems and add value to people by ensuring Mobility for Good. LiquidCapital forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by...