Team Leader

1 week ago

Cape Town, South Africa Maitland Group Full time

**Job Advert Summary**:
The successful applicant will be expected to manage a team of custody reconciliations administrators. The individual will be expected to manage the workload and deliverables of the team, assisting with issues identified in operations, monitoring the performance of the team, and ensuring that processes and controls are adequate. Collate and provide key performance metrics measuring productivity to the manager of the custody reconciliations.**
Minimum Requirements**:

- The position will require someone with a diploma or degree and a minimum of 2 years’ experience in portfolio administration;
- Preference will be given to applicants who have Asset Management experience, and understanding of Financial Markets, a proven record of accurate data capturing together with attention to detail in a verification capacity.**
Duties and Responsibilities**:

- Monitor the service delivery by the team in terms of SLA and managing clients’ expectations regarding deliverables;
- Supervising and ensuring that the required daily processes and deliverables are correctly adhered to/executed by the team;
- Providing key performance metrics to the manager of custody reconciliation measuring individuals output;
- Managing the workload per individual to maximize the output per individual by balancing monthly and daily deliverables;
- Monitoring cash and scrip reconciliations breaks and identifying trends and addressing root causes;
- Aligning current scrip and cash reconciliation processes as much as possible;
- Monitor reconciliation breaks to ascertain whether processes and controls are adequate;
- Identify training needs through and up to date skills matrix ;
- Provide or arrange training within the team;
- Build strong relationships with external and internal clients.**
Skills and Competencies**:

- Strong numerical and analytical skills;
- Attention to detail and structured work approach;
- Proven leadership skills is a requirement;
- Able and keen to work in a team environment and mentor team members;
- Excellent communication skills, both written and verbal;
- Confident, enthusiastic and able to work under pressure;
- Intermediate experience in using Excel and good knowledge of Accurate is essential;
- Previous team leader experience is a requirement.

  • Team Leader

    3 weeks ago

    Cape Town, South Africa Sigma Connected Full time

    What being part of the Sigma Family means for you : Team Leader – Join the Sigma FamilyAre you a passionate leader who thrives on developing others, driving results, and creating a positive impact? At Sigma, we believe in putting people first — and we're looking for a Team Leader who shares that belief.As a Team Leader, you'll guide and support a team of...

  • Team Leader

    1 week ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

  • Team Leader

    3 weeks ago

    Cape Town, South Africa Sigma Connected Group Full time

    Team Leader - Join the Sigma Family Are you a passionate leader who thrives on developing others, driving results, and creating a positive impact? At Sigma, we believe in putting people first — and we're looking for a Team Leader who shares that belief. As a Team Leader, you'll guide and support a team of Customer Advisors, ensuring outstanding performance...

  • Team Leader

    3 weeks ago

    Cape Town, South Africa Hollywoodbets Full time

    Team Leader Join to apply for the Team Leader role at Hollywoodbets About the Role Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s...

  • Team Leader

    2 hours ago

    Cape Town, Western Cape, South Africa Customer First Solutions Full time

    We are looking for a qualified Team Leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to...

  • Team Leader

    2 days ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Cape Town office where you’ll work on an exciting international...

  • Team Leader

    2 days ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values...

  • Team Leader

    2 days ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

  • Team Leader

    4 weeks ago

    Cape Town, South Africa Hinduja Global Solutions Limited Full time

    HGS Cape Town, Western Cape, South Africa Hinduja Global Solutions (HGS) is an innovative leader in Customer Experience and Business Process Management with over four decades of experience providing services. Our customer-obsessed ethos combined with a pioneering approach places digital solutions at the core of our operations. As we navigate the digital era,...

  • Team Leader

    2 weeks ago

    Cape Town, South Africa Webhelp Full time

    At Webhelp, commitment, integrity and team playing is valued and well recognised. You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the...