Administrator: Digital Education and Innovation
2 weeks ago
Duties/Pligte
- Providing administrative support for the Moodle-based Learning Management System (LMS) in the Faculty of Medicine and Health Sciences to ensure seamless digital learning platform operations.
- Providing multi-tiered technical support for students and staff with LMS access and usage to minimise technological barriers, including individual consultations and group training sessions.
- Maintaining and troubleshooting educational technology equipment for user access and platform functionality issues.
- Facilitating and delivering training workshops tailored to lecturers' digital education technology skill levels.
- Supporting gradebook management with meticulous attention to detail, including efficient mark import/export processes.
- Creating detailed, user-friendly instructional guides and documentation for complex LMS features.
- Developing and maintaining organised digital content repositories for easy access and retrieval.
- Assisting with general administrative and technical support tasks.
Job Requirements/Pos Vereistes
- A three-year bachelor's degree or equivalent NQF 7 qualification.
- Two years' relevant working experience at a higher education institution or within the field of learning technologies.
- Strong technical proficiency with learning management systems.
- Experience in educational technology support.
- Excellent troubleshooting skills.
- Proficiency in Microsoft Teams, SharePoint, and digital collaboration tools.
- The ability to create instructional materials and documentation.
- Basic video editing skills.
Recommendation/Aanbeveling
- Experience in educational technology or instructional design.
- Experience with digital content management.
- Familiarity with learning technologies.
- Strong communication and training facilitation skills.
- The ability to create informational graphics and documentation.
- Flexibility in handling diverse technical support tasks.
- Patience in working with staff and students of varying technical abilities.
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