Business Intelligence Manager

**Introduction**
- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses.

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- Manage the design and delivery of business intelligence and analytics solutions that provide business with the necessary data and insights that drive business decision making, operational excellence, business performance and service excellence.

**Requirements**:
**Qualification**
- Valid Matric Certificate
- B-Degree in Information Systems, Computer Science, Statistics or equivalent qualification

**Knowledge**
- Business process knowledge
- Knowledge of business intelligence and data analytics systems, programmes and processes
- Knowledge of financial service industry

**Skills**
- Communication skills
- Interpersonal skills
- Problem-solving skills
- Reporting skills
- Business acumen
- Data analysis skills

**Experience**
- 5-7 years Business Intelligence, Data Science or Data analytics experience
- 3-5 years management experience
- Strong SQL and Data Warehouse/Data Lakes experience
- Proficient in Power BI and/or other Data Visualisation tools, like QlikView and Tableau, etc
- Experience in Leading Data Migration Projects would be advantages
- Experience in IBM Cognos platform would be advantages

**Duties & Responsibilities**

**INTERNAL PROCESS**

**Solution delivery**
- Design solutions in line with the business intelligence architecture of the environment and business processes that need to be measured and analysed.
- Set the business intelligence and analysis agenda by engaging regularly with stakeholders to determine business requirements.
- Elicit the business requirements and uncover business opportunities, resulting functionality, data and processes needed in order to recommend the appropriate solution.
- Manage the delivery of data requests and maintenance of scheduled reports
- Accelerate the automation of reports and solutions
- Act as Data Officer and effectively manage the delivery of Statutory and Regulatory reporting

**Data Governance**
- Provide frameworks to best identify, understand, and interpret data structures across various databases within the business to facilitate data analysis and continuous monitoring activities.
- Oversee the data sourcing, data models and data mining activities to support descriptive and trend analysis within the business environment.
- Implement and manage data quality practices, measures and tools to ensure credible and trusted data, information, analyses and insights that are fully compliant to applicable legislation and industry standards.
- Oversee the design and implementation of accurate, reliable and timeous metrics and reports to the business.
- Oversee the delivery of data models, reports and insights that proactively identify risks within business, provide insight into business metrics.
- Ensure and continuously improve the optimisation of data models, tools and solutions
- Actively pursue opportunities to assist business to identify risks and exposure and the prevention of losses through early detection and prevention processes.
- Proactively Identify financial and business risks to the company and escalate accordingly.
- Manage BI related projects to ensure the modernisation and optimisation.

**CLIENT**
- Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and stakeholders.
- Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

**PEOPLE**
- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
- Drive a culture that guides and directs best practice, fost