Sales Support Coordinator

2 weeks ago

Stellenbosch Western Cape, South Africa HumanValue Full time

This multifaceted position involves managing key client relationships, driving sales efforts, and coordinating trade activities within designated territories for a natural skincare brand.

As a Key Accounts Associate and Trade Coordinator you will play a pivotal role in their company's sales ecosystem.

This role presents an exciting opportunity for an enthusiastic individual to kickstart their career in Key Account Management while making substantial contributions to their sales strategy and revenue generation. This is a permanent opportunity to work full-time in an office in the Stellenbosch region.

**Responsibilities**:
**Key Accounts Associate**:
Cultivate and nurture strong relationships with assigned client portfolio.

Provide essential support to Key Account Managers, aiding in issue resolution and information dissemination.

Execute administrative tasks to facilitate efficient operations for Key Accounts.

Collaborate closely with cross-functional teams to optimize sales strategies and support Key Account Management initiatives.

**Direct Sales**:
Engage with existing customers and prospects to promote products.

Utilize database resources to identify potential leads and opportunities.

Conduct persuasive sales presentations via phone and screen sharing.

Independently manage trade interactions across various channels including salons/spas, boutique hotels, juice bars, wine estate stores, markets, and online platforms.

***

**Lead Generation**:
Proactively generate and assess leads through cold calling and order processing.

Take ownership of order management, ensuring accuracy and adherence to company policies.

Follow up on payments and provide necessary support to the orders department.

***

**Sales Administration & Reporting**:
Act as a liaison between departments to gather essential information for sales documentation.

Coordinate monthly reports and ensure timely distribution to stakeholders.

Assist the National Commercial Manager and Trade Marketing Manager in generating required reports.

Facilitate the listing of new products with retailers, both locally and internationally.

Manage and oversee trade samples and sachets.

**Point of Sale Stock Control**:
Collaborate with the Trade Marketing Manager to fulfil requirements for sales representatives and promoters.

Ensure timely availability of relevant point-of-sale materials for various accounts.

Communicate effectively with the supply chain team to coordinate field sales representatives' needs.

Ensure adherence to launch timelines and coordinate closely with the orders department.

**Requirements**:
Previous experience in field sales management, preferably in the beauty or consumer goods sector.

Proficiency in Microsoft Excel.

Demonstrated proficiency in sales administration and reporting.

Strong organisational skills and ability to manage time effectively.

Excellent communication and negotiation abilities.

Willingness to travel and work flexible hours, including weekends, as necessary.

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