Parts Sales Representative

2 weeks ago

Pretoria, South Africa Sydsen Full time

A well-established automotive dealership based in
**Pretoria**, is seeking a
**Parts Sales Representative** to join their parts sales team.

**The main purpose of this position is**:

- Visit assigned customers
- Prospecting for new customers
- Evaluate all parts accounts and prospects
- Ensure customer loyalty
- Design and execute various sales growth strategies for the Aftersales Division

**Requirements**:

- NQF Level 7 qualification preferred
- 5 years minimum working experience as a Parts Sales Representative
- Proven customer management skills
- Ability to add value, reduce costs and make business improvements
- Knowledge of premium brand parts, lifestyle products would be an advantage
- Knowledge of distribution of goods and manufacturing processes
- Good working knowledge and understanding of parts sales in the automotive industry

**Duties included (but not limited to)**:

- Communicates parts orders to counter people
- Advises whether status is stock or emergency
- Checks with customers to ensure that delivery date of non-stock items is acceptable before ordering
- Reviews any special orders with the parts manager and obtains his/her approval
- Obtains manager's approval for any special pricing
- Advises counterperson on delivery instructions
- Follows up on parts orders to ensure that customers have been served properly
- Coordinates service sales with service salespeople
- Turns in completed call reports, time sheets and expense reports
- Updates customer records to reflect changes to customers' names, addresses etc.
- Adds new customers to appropriate mailing lists
- Attends training seminars when possible
- Acts as a public relations liaison for the dealership
- Maintains professional appearance
- Develop and maintain strong relationships with internal and external stakeholders and work collaboratively to ensure the Aftersales divisions objectives are met
- Communicate any concerns and recommend solutions without compromising quality or service and aim for cost optimisation
- Contribute to new business initiatives and projects

**Salary**:R40 000 - R45 000 CTC per Month depending on experience

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