Success Consultant
1 week ago
***Ruby Digital is looking for a Success Consultant to join our team.**
Here at Ruby Digital, we’re always looking for talented people to work with. If you’re passionate about digital marketing and committed to furthering your career in an agency that’s equally committed to helping you realise your full potential, then we’d like to hear from you
Come make history with the brightest, most curious people from every discipline. 10 years in and we’ve only just begun.
When you apply, please include the words **“I want to work for Ruby Digital because”** in your cover letter and explain the exact reasons that you have. Any applicants that do not include this will not be considered.
**About us**:
- Ruby Digital is an exceptional team of online marketing solutions specialists at South Africa’s most visible and 5-star rated, multi-award-winning digital marketing agency.
- We help ambitious companies grow their brand & revenue online.
- We have proven results in competitive markets in 15 countries across 4 continents, particularly in the United Kingdom, North America, EMEA and Australia - with over 10 years of experience and earned results in a variety of competitive industries, from iGaming, eCommerce, Online Tourism to Education.
- As featured on: BusinessDayTV - News24 - SABC - IOL - BizCommunity
- We are all about delivering lasting value and ROI to our clients, as well as continuously in RND to find the next best digital solution for our clients.
- Our team of dynamic, passionate specialists ensures clear, honest, and tangible results online.
**Our Values**:
At Ruby Digital
- Solutions are us and
- we are better together,
- we are lifelong learners,
- we are practical optimists,
- we are high achievers,
- we are revolutionists.
**About the role**:
- Ruby Digital is looking for a Success Consultant to join our team.
- Our team is focused on creating value for our clients.
- You will work on a diverse range of clients, delivering measurable return on investment and organic growth.
You will be responsible for managing various projects, including client liaison, building relationships with clients on a client service level, campaign development, and management.
- You will work alongside SEO consultants, developers, social media managers, content writers and Google Ad experts to optimise the online presence of these clients.
**You will be a great fit if**:
- You keep up to date with the latest news and insights from the online digital marketing industry.
- You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others.
***Ruby Digital is a great place to work, with flexi-hours and the ability to do interesting work with varied clients.**
**Responsibilities**:
- Liaise with both local and international clients on a regular basis
- Lead monthly progress meetings with clients
- As the clients’ dependable consultant in online marketing, develop and maintain meaningful relationships with clients on behalf of the agency.
- Ensure a solid understanding of the client’s environment, business goals, and best practices to recommend ideal solutions for desired business outcomes
- Coordinate and manage various digital marketing services for your clients
- Work with the Performance team to ascertain timelines and ensure tasks are planned, scheduled, and diarised so that internal deadlines are met
- Ensure a smooth and timeous workflow of activities directed at your clients
- Facilitate value offerings and prepare quotations for relevant opportunities to existing clients
- Monitor campaign success on Google Analytics and keyword rank trackers
- Actively test and analyse targeting criteria (keywords and audiences), ad creatives, landing pages, and bid strategies to drive results in line with campaign goals
- Work under pressure and be fully adaptable to the ever-changing world of digital marketing
- Follow industry trends, drive innovation, and contribute to case studies, blog articles, and training, as well as define, monitor, and analyse trends
- Contribute to projects, process changes, and roll-outs of the company
**Attributes & Requirements**:
- You are passionate about brands and helping companies grow
- You have an interest in Digital Marketing, specifically SEO and Google Ads
- You are a fast learner with a great work ethic
- You have effective time management, project management, and organisational skills
- You have strong communication and interpersonal skills
- You have a positive attitude and a growth mindset
- You have a tertiary education
- Computer literacy (Microsoft Word/Google Docs and Excel/Google Sheets)
- Experience in an agency environment (minimum 1 year)
- Your own laptop/desktop computer that meets the minimum specifications as defined by the Employment Contract
- A strong and reliable internet connection (essentially)
- Ability and passion to educate and share industry knowledge with less experienced team member
-
Customer Success Consultant
3 weeks ago
Cape Town, Western Cape, South Africa Arvo Full timeJob title: Customer Success ConsultantOur client, based in Somerset West, is looking for enthusiastic, self-disciplined and dedicated people's person who is interested in property management & software solutions and has extensive rental experience and knowledge to join their team in the position of Customer Success Consultant as soon as possible.Company: Our...
-
Customer Success Consultant
1 week ago
Cape Town, South Africa Kalibrate Full timeWe are the technology company whose software platforms provides microlocal insight so organizations can make location critical business decisions with confidence. We exist to help organizations make better decisions - so they can identify opportunities, understand risk, invest smarter, boost profits, and outperform the competition. With the power of...
-
Customer Success Consultant
4 weeks ago
Cape Town, Western Cape, South Africa Emporium Human Capital Full timeCustomer Success Consultant - Accounting (POS24301)Somerset WestR 20 000 to R 23 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelor's Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software...
-
Customer Success Consultant
4 weeks ago
Cape Town, South Africa NielsenIQ Full time**Company Description** NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex...
-
Customer Success Consultant
2 days ago
Cape Town, Western Cape, South Africa Tripco Pty Full timeAbout Our CompanyTripco Pty is a travel technology company based in Cape Town, specializing in innovative solutions for the accommodation industry. Our leading accommodation booking app, LekkeSlaap, has gained popularity for its user-friendly interface and extensive local options.Job OverviewAs a Properties Support Consultant, you will be part of our...
-
Change Management Coordinator
4 days ago
Cape Town, Western Cape, South Africa Success Stream Full timeKey Job ResponsibilitiesIn this critical role as a Transition Manager, you will be responsible for ensuring the smooth execution of operational transitions within our organization. Your primary responsibilities will include:Transition Execution:Transition Planning: Develop comprehensive plans to ensure the successful execution of transitions, encompassing...
-
Customer Success Consultant
4 days ago
Cape Town, South Africa AnyVan Ltd Full timeAnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we’re proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we’re asset light - i.e., we don’t own any...
-
Transition Operations Specialist
4 days ago
Cape Town, Western Cape, South Africa Success Stream Full timeAbout the JobSucceed in a dynamic role as a Transition Manager at Success Stream, where you'll play a pivotal part in shaping our organization's future. This challenging position demands a highly skilled individual who can effectively manage operational transitions, ensuring seamless integration of changes across various departments.Main...
-
Senior Transition Manager
4 days ago
Cape Town, Western Cape, South Africa Success Stream Full timeJob DescriptionWe are seeking a skilled Transition Manager to join our team at Success Stream. As a key member of our organization, you will be responsible for coordinating and managing all aspects of operational transitions within the company.Main Responsibilities:Transition Planning: Develop comprehensive plans to ensure smooth transition processes,...
-
Customer Success Manager
1 day ago
Cape Town, Western Cape, South Africa TalenCo Recruitment Specialists Full timeQualifications & RequirementsThe successful candidate will have a strong background in consultative sales, excellent reporting skills, and the ability to multitask and manage multiple priorities. Additionally, they must be self-motivated, confident, and able to maintain a professional image at all times.
-
Business Success Consultant
5 days ago
Cape Town, Western Cape, South Africa Foot Gear Full timeWe are seeking a sales professional who is passionate about business success and has the ability to drive sales and promote our products as a sales generator/promoter.In this role, you will be responsible for working closely with customers to understand their needs and preferences, providing them with personalized solutions and ensuring they have an...
-
Customer Success Adoption Consultant
4 hours ago
Cape Town, Western Cape, South Africa KnowBe4 Full timeAbout KnowBe4We are a leading provider of security awareness training and simulated phishing platforms, trusted by thousands of organizations worldwide to manage social engineering risks.Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.We...
-
Client Success Manager
2 days ago
Cape Town, Western Cape, South Africa Titan Full timeJob Description:Titan is seeking a highly skilled Client Success Manager to join our team. As a key member of our financial operations department, you will be responsible for managing debtor accounts, processing payments, and providing timely and accurate financial reports.Key Responsibilities:Debtors: Prepare and review invoices, verify information and...
-
Customer Success Strategist
7 days ago
Cape Town, Western Cape, South Africa Talent Sam Full timeAbout Talent SamTalent Sam is a Customer Lifecycle Marketing platform that empowers companies to concentrate on their customer base, attributing growth to strategic customer activations. By providing journey tracking, automation, insights, and predictions, our platform helps marketing teams globally shift from driving demand to directly impacting growth.Job...
-
HR Business Partner
4 hours ago
Cape Town, Western Cape, South Africa A de Klerk Psychometrist | HR Consultant Full timeA de Klerk Psychometrist | HR Consultant is a forward-thinking organization seeking an experienced HR Business Partner to join our team. As a trusted advisor to our Managing Director, you will play a pivotal role in driving business growth, improving operational efficiency, and enhancing the overall quality of our services. Your expertise will be...
-
Student Success Associate
3 days ago
Cape Town, South Africa Crimson Education Full timeWant to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an...
-
Customer Success Executive
3 weeks ago
Cape Town, South Africa ThinnPro Consulting cc Full time**Customer Success Agent - Job Spec** **--------------------** **Title: Customer Success Agent** **Team: Customer Experience** **Reporting To: Head of Customer Success** **--------------------** **Overview** Customer success management is at the heart of our operations team. Our core function is to onboard our customers efficiently and quickly while...
-
Senior Customer Success Manager
7 days ago
Cape Town, Western Cape, South Africa Talent Sam Full timeOur client is a Customer Lifecycle Marketing platform leading the Customer-led Growth (CLG) movement. By providing journey tracking, automation, insights, and predictions, their platform empowers companies to concentrate on their customer base, attributing growth to strategic customer activations. Trusted by top marketing teams globally, the client helps...
-
Customer Success Representative
1 week ago
Cape Town, South Africa The Vocation Station Full time**Customer Success Representative** **_ **_We do have a great company culture with a hybrid / remote work policy_** - The Customer Success Representative (CSR) is responsible for general communication, oversight of initiatives and being a single point of reference for the client. A CSR will have several dedicated clients and present monthly reports to them,...
-
Customer Success Consultant
1 day ago
Cape Town, Western Cape, South Africa Morae Full timeKey ResponsibilitiesOur ideal candidate will possess:Bachelor's Degree or equivalent experience.At least 3 years of technical support work experience.Experience working in a highly technical, customer-facing environment.A customer-oriented mindset, with a desire to achieve or exceed customer expectations.A passion for learning new technologies and applying...