Facilities Manager

1 week ago

Stellenbosch, South Africa Stellenbosch University Full time

Duties/Pligte
The incumbent's responsibilities will include, but will not be limited to:

- Implementating, managing and successfully delivering a fully integrated facilities management solution covering building infrastructure services and support services;
- Managing and coordinating effective service delivery in terms of service level agreements;
- Change management and making a continuous effort to improve service delivery;
- Effective staff management in terms of motivation, performance and development;
- Managing service providers, service contracts and service provider performance;
- Managing client relationships at all levels;
- Liaising, coordinating and engaging with SU environments, as well as their building safety committees relative to workplace safety (Occupational Health and Safety);
- Engaging and coordinating project co-deliverers and reporting within a project team;
- Engaging with the various facilities management departments to find solutions relative to FM operations and service delivery to the various university environments;
- Conducting building inspection condition surveys and complete reports;
- Liaising, communicating and coordinating within a project team, with feedback and engagement with clients and co-deliverers;
- Within the project team, engaging and liaising with clients and co-deliverers to ensure building readiness for occupation post completion of projects;
- Conducting and preparing report/s for post occupancy evaluations with all role players involved with projects three months post-project handover and after the clients have been in their new environment for a year.

Job Requirements/Pos Vereistes
- At least NQF5 or higher, preferably in facilities management, the built environment, or, property management environment;
- Strong communication and interpersonal skills at individual and team level;
- Proficient in both English and Afrikaans;
- The ability to work independently;
- Good systematic/organisational skills and the ability to work under pressure;
- The ability to deal with unhappy clients in a professional and calm manner;
- Strong customer service ethics and understanding;
- Knowledge and experience relative to service delivery excellence;
- Willingness and availability to work after hours as required and in an emergency;
- Experience in managing and administration of staff.

Recommendation/Aanbeveling
- At least three years' working experience in facilities management, the built environment, or, property management environement;
- Working knowledge of integrated facilities management;
- A high level of computer skills in MS Office (Excel, Word);
- MS Teams knowledge.

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