Customer Service

Job Description: Answers questions to providers related to Benefit Plans, Claims and related topics - To communicate effectively for additional information as needed by providers - Perform accurate data entry - Perform eligibility and benefit verification - Create effective, grammatically correct and compliant written communications and demonstrate effective...

Responsibilities: Receive inbound calls from policyholders in a contact center environment. - Process billing transactions on behalf of policyholders, which include telephone payments and account adjustments. - Accurately interpret and verify billing transactions. - Respond to simple as well as complex billing inquiries from policyholders. - Provide...

Responsibilities: Responsibilities are not limited to the enclosed Supporting customers across the wider business. Provide world class customer service to both new and existing customers. Provide Sales support to customers. Continual learning of products/services. Promote and sell products to new and existing customers Follow clear instructions and...

Job Description: In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the...

Company DescriptionAt Cape Solutions UK, we provide smart, flexible outsourced sales, customer service, and support solutions with UK-led quality and global delivery. Our teams, based in South Africa and managed from the UK, bring cost-effective, performance-driven support across various industries. By offering fully trained and industry-aware teams, we...

Customer care experience - Social media experience (Whatsapp/Facebook/Twitter) - Familiar with Freshdesk - Customer service orientated - Attention to detail - Professionalism - Able to multi-task - Able to work independently *Must be able to work shift Monday to Friday 08h00 to 17h00 & 2 Saturdays 08h00 to 13h00 **Job Type**: Permanent **Experience**: -...

**Full Job Description** We are an established call centre based in CBD looking to expand our workforce. We are looking for dynamic agents, who learn quick and want to earn a lot of money. **Requirements**: - English with any other South African language is required, preferably Xhosa or Zulu speaking. - Basic math - Previous sales experience would be...

Your RoleAs aCustomer Service Representative, you will be responsible for internal sales administration and coordination in line with Brenntag South Africa's customer value proposition. The role ensures timely and accurate processing of sales orders, effective communication between internal stakeholders and customers, and high standards of service delivery...

Your Role As a Customer Service Representative, you will be responsible for internal sales administration and coordination in line with Brenntag South Africa's customer value proposition. The role ensures timely and accurate processing of sales orders, effective communication between internal stakeholders and customers, and high standards of service...

A leading retail management company based in Cape Town is seeking a Store Manager to drive store performance and provide outstanding customer service. You'll be responsible for leading and coaching your team while ensuring financial targets are met and exceptional customer experiences are created. Applicants should possess strong leadership skills and have...