Head: Business Transformation

-Introduction

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose

Responsible for forming collaboration and innovation to set transformation strategy and change implementation initiatives for business process, digital, technology and organizational transformation to drive organizational value optimization, efficiency and effectiveness.
Requirements
- Relevant Bachelor’s Degree
- At least 5 years previous experience within a similar role with evidence of successful delivery of business transformational outcomes
- Demonstrable experience of leading and delivering business projects and programmes delivering change
- Experience of managing budgets, resources, stakeholders both internal and external to deliver on time and budget
- Ability to deliver all project deliverables, documentation to a high standard and quality
- Management and delivery of organisational project methodology, framework and advice.
- Experience of delivering demonstrable continual improvement
- Qualification and/or working within a recognised structured project methodology that has delivered clear evidence-based business outcomes
Duties & Responsibilities
- In collaboration with the Chief Executive Officer craft the business and business transformation strategy, and support business leadership in operationalising the strategy across functional areas ensuring that the implementation plans are aligned to the business transformation agenda to enable the organisation to transform quickly and effectively.
- Integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value.
- Provides proactive opportunities for improvement, efficiencies, customer and adviser experience that is data driven, evidence led and business case driven.
- Define, plan and implement transformational initiatives, in conjunction with function leaders and other stakeholders, ensuring that initiatives are successfully landed in scope, on time and within budget to enable a future fit, high performance organisation.
- Lead and manage the transformation and change initiatives and programmes across delivery domains such as people, process and technology change management, business process re-design, and supporting elements, closely with all support functions.
- Integrate new initiatives into the portfolio plan and existing business systems, process and practices.
- Advise and support business leaders on their various transformation journeys, enabling them to acquire the required skills and to implement the business transformation agenda in their respective domains.
- Establish and implement metrics to measure the adoption of the business transformation objectives and report on the key indicators and where there are significant discrepancies make recommendations to enable adoption and progress.
- Continuously monitor the external environment (consumer insights, new technological breakthroughs, shifting market demands, changing competitive strategies, new regulatory requirements etc.) to identify, anticipate and craft a response to emerging technology, competitor landscape and industry changes.
- Create platforms to foster engagement and collaboration between cross functional teams to enable collective problem solving and cross functional learning to enable holistic business transformation
- Determine critical capabilities in partnership with the HC Head that will enable the business to resolve key challenges and future-proof the business and informs the strategic agenda and collaborate with various business owners to attain these capabilities.
- Provide insight to the effectiveness of solutions and initiatives highlighting key learnings, impact and continuous improvement to inform the strategic agenda and drive business continuity.
- Develop metrics to monitor the effectiveness of business transformation initiatives and use insight to adjust to feedback and learning.
- Monitor and provide insight into the market, competitor and regulatory landscape whilst partnering with Marketing to understand the consumer landscape.
- Drive business transformation initiatives through partnership with various business owners and business change network to ensure coverage and change adoption.
- In collaboration with business owners continuously improve business processes and practices aligned to the broader strategic intent and transformation agenda.
- Responsible for providing the portfolio management across all business change projects, ensuring key project deliverables are delivered and maintained such as interdependency management, risks, quality control, benefits realisation, reporting and other aspects following best practice.
- Provid