Dispatch Clerk

7 days ago

Johannesburg, South Africa On the Dot Full time

On the Dot, a subsidiary of Media24, currently requires the services of a Dispatch Clerk

We seek to appoint a dynamic and energetic individual to assume responsibility as a
**Dispatch Clerk**, reporting to the Distribution Coordinator. The position will be based in
** Caxton Press, Johannesburg**
Main purpose of the role:
Responsible for the receipt/issuing of Newspaper supplies and Magazine products. Verifies items against orders/invoices and inspects condition. Accurately records items according to established procedures.

**Key responsibilities**:

- (The primary tasks, functions, and deliverables of the role)
- Ensure correct dispatching of parcels, including weighing of parcels, and dispatching of parcels as per standard operating procedures and service level agreements;
- Check exception report and provide feedback to the Distributor coordinator
- Scan parcels and identify any discrepancies between own information and that of courier company;
- Perform reconciliations of stock take;
- Comply with all health and safety regulations and practices;
- Identify, analyse and report on opportunities for growth, improved efficiencies and achievements;
- Ensure effective customer relations management, making changes where appropriate to continually improve customer service, and addressing any escalated or long-standing problems; and
- Maintain accurate records of local deliveries.

**Skills and competencies**:
(The abilities that the individual needs to perform this role effectively)
- Attention to detail
- Results orientation
- Good verbal communication skills
- Good written communication skills
- Adaptability

**Requirements**:

- Matric or equivalent
- Any general work experience in which he/she has shown ability to work quickly and accurately;
- Physically fit and able to work in an extreme environment and pick up heavy loads.
- FMCG;
- Warehousing;
- Forklift driver’s licence advantageous;

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