Head epic Command Centre
1 week ago
ELIGIBILITY
Internal and External
CLOSING DATE
20.10.2025
REFERENCE NUMBER
SS 57/25 Ext
SALARY
**TCOE**: R1 307 905 p.a. T16
DEPARTMENT
EPIC_Safety & Security
DIRECTORATE
SAFETY AND SECURITY Head_EPIC Command Centre
**Requirements**:
- BTech or B Degree or Relevant National Diploma with
relevant post-graduate qualifications
- Eight (8) years’ experience in public safety or relevant
industry experience with Command and Control Software
solutions with at least four (4) years of management
experience
- In-depth understanding of Microsoft client / server platform
and web-based solutions such as Public Safety IT Solutions
- Strong technical and interpersonal skills
- Driver’s License (Code B)
- No Criminal Record
Key Performance Areas
- Identifies and defines appropriate projects within EPIC
Command Centre and EPIC Department which have an
impact on the implementation of immediate, short and
long term operation strategies.
- Identifies and defines immediate, short, medium and long
term objectives of the EPIC Command Centre, the EPIC
Department, S & S Directorate and the City to align
processes and procedures with the business strategies of all
departments within the directorates.
- Prepares capital and operating estimates, including staffing
estimates for budgeting purposes, and then manages and
controls expenditure against the approved budget
allocations for the EPIC Command Centre.
- Directs and controls outcomes associated with utilisation,
productivity and performance of all Safety & Security staff
within the EPIC Command Centre and supports, advises
with regard to other departments and staff in the current
departmental Control Rooms, and any future integrated
control rooms.
- Engage, coordinate and optimise stakeholder
engagement and management between the EPIC
Command Centre and the various internal and external
stakeholders.
- Manage and coordinate communication and flow of
information within the Directorate.
-
Epic: Command Centre/ Shift Supervisor
2 weeks ago
Cape Town, South Africa City of Cape Town Full timeRequirements EPIC, a new department within the Safety & Security Directorate, requires a dynamic, committed and passionate applicant to fill this position and become part of the dedicated team that will support the Safety & Security Directorate’s utilisation of EPIC as well as assist with the Directorate’s Digital Transformation journey. This is an...
-
Divisional Commander
4 days ago
Cape Town, South Africa City of Cape Town Full timeELIGIBILITY Internal and External CLOSING DATE 25.10.2024 REFERENCE NUMBER SS 53/24 Ext SALARY **TCOE**: R1 005 233 p.a T14 DEPARTMENT Fire Services DIRECTORATE SAFETY AND SECURITY Divisional Commander **Requirements**: - A Four-year Tertiary Diploma in Fire Technology or National Diploma in Fire Technology OR Associate Diploma in Fire Technology or Higher...
-
Head of Call Centre
2 weeks ago
Cape Town, Western Cape, South Africa Aventus Group Full time R900 000 - R1 200 000 per yearWe are expanding a new B2B startup within Aventus Group, launching in South Africa. As part of Aventus, we are looking for a strong leader to join our team.We are looking for a Head of Call Centre Department to build and lead our contact centre and sales operations. Job Responsibilities: Develop the sales department within the contact centre. Participate in...
-
Project Manager
2 weeks ago
Cape Town, South Africa City of Cape Town Full timeRequirements The EPIC (Emergency Policing Incident Command) Department is responsible for the successful delivery of various technology-related projects for the City of Cape Town Safety and Security Directorate. As such the Directorate is seeking to employ a motivated and dynamic, suitably experienced, technology-oriented project manager who can manage...
-
Marketing Manager
6 days ago
Cape Town, South Africa Kitchen Sink Full timeWe are an award-winning strategic marketing agency, specialising in the marketing of shopping centres and other retail brands. We are searching for a marketing manager with meticulous attention to detail, creative flair and outstanding communication skills. We only have one question. Are you EPIC to be around? Because our tribe is really big on an epic...
-
Cape Town, South Africa City of Cape Town Full timeELIGIBILITY Internal and External CLOSING DATE 03.03.2025 REFERENCE NUMBER SS 16/25 Ext. SALARY **Basic Salary**: R 1 091 167 p.a. DEPARTMENT Disaster Management Risk Centre DIRECTORATE SAFETY AND SECURITY Disaster Operations Centre and Systems Integration Head **Requirements**: - B Degree/Advanced Diploma in Disaster Risk Management, or relevant...
-
Cape Town, South Africa AVBOB South Africa Full timeDepartment Head: Client Service Centre Cape Town Join to apply for the Department Head: Client Service Centre Cape Town role at AVBOB South Africa We are seeking a skilled and experienced individual to oversee the client services in Cape Town and to lead and guide the team in ensuring the effective functioning of the Client Services. You will be working for...
-
Head of Production
2 weeks ago
Cape Town, South Africa Icon AF Full time**JOB SUMMARY** The Head of Production at IconAF is the leader responsible for **overseeing and optimizing the operational performance of the call centre across the board**, ensuring efficient call centre transactions, and maintaining a high standard of quality. - **Responsibilities & Duties** To coordinate, plan and provide budgets and targets for all the...
-
Head: Academic Operations
1 week ago
Cape Town, South Africa IIE MSA and IIE Varsity College Full time**Direct Reporting Line**: Campus Deputy Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...
-
Sales Consultant
4 days ago
Cape Town, South Africa Kinesis (Call centre staffing) Full timeOutbound Call centre sales to, clients Servicing vehicles at dealerships for the day (a pitch is provided on each product) Process insurance claims for the repairs and ability to action and follow up with claims Very good command of English and Afrikaans & confident & fluent Friendly and Dynamic over the phone Pay attention to Detail & able to multi...