Sales Administrator

2 weeks ago

Midrand, South Africa Fidelity Services Group Full time

**Overall purpose of the job**:The role of a sales administrator is to deal with incoming customer enquiries and assisting the sales force with daily sales administration activities and loading of job cards on the Installation portal for technicians. Also, to assist clients with Certificates and Login details when required.

**Duties & Responsibilities**:

- Processing a high volume of sales orders and ensuring correct capturing in the system
- Check prices and ensure contracts are up to date
- Supporting the sales force with general operations to help reach the team’s objectives
- Taking phone calls from customers
- Communicate internally important feedback from customers.
- Assist with general administration duties for sales staff
- Deliver a comprehensive service to enquiring customers either directly or through a team of customer service agents
- Handling customer complaints or any major incidents.
- Keeping accurate records of discussions or correspondence with customers
- Setting up and providing usernames and passwords for customers
- Assisting customers through the setup process and training customers on the different features of the system
- Maintain a deep knowledge of Fidelity SecureDrive’s products and services and keep up to date with changes
- Address any issues/disputes from customers or clients as quickly and efficiently as possible
- Assist the team with adhoc tasks.

**Minimum qualifications and experience**:

- Matric / Grade 12
- Excellent verbal and written communication skills
- Computer Literate (MS Office, Excel, PowerPoint)
- Great interpersonal skills
- Prior experience in Telematics advantageous
- High organisational skills and ability to manage a number of projects at the same time
- Ability to prioritise own workload
- Must be Detail orientated

**Attributes**:

- Patience
- Attentiveness
- Assertiveness
- Clear communication skills
- Ability to use positive language
- Action orientated
- Time Management
- Planning and Organizing
- Great work ethic and a willingness to do what needs to be done
- Attention to detail
- Problem Solving
- Analytical
- Be comfortable with working in a fast paced and pressurised environment

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

  • Personal Assistant

    7 days ago

    Midrand, South Africa Effective Sales and Merchandising Full time

    We are looking for a reliable, organised, and trustworthy individual to join our team. The individual will be responsible for various PA and Admin duties including creating Excel reports, diary and correspondence management and insurance portfolio management. **Core duties and responsibilities** - Reporting to senior manager and performing secretarial and...

  • Sales Administrator

    3 days ago

    Midrand, South Africa SDK Agencies Full time

    SALES ADMINISTRATOR Sales administrator tracks, monitors and reports the whole sales process. Our company’s sales administrators are the foundation of the sales team, providing valuable support to our salespeople. A sales administrator wears many hats, from customer service representative to administrative assistant to sales manager. Successful sales...

  • Sales Administrator

    4 weeks ago

    Midrand, South Africa Ikwezi Mining (Pty) Ltd Full time

    SUMMARY : Purpose of the role : The purpose of the Sales Administrator role is to manage and oversee customer order processing, ensure accurate and timely order management, coordinate communication between Sales, Logistics, and Finance teams, and support system accuracy and workflow efficiency through reporting and continuous improvement initiatives....

  • Sales Administrator

    3 days ago

    Midrand, South Africa Oza Holdings Full time

    **Purpose of the role**: The purpose of the Sales Administrator role is to manage and oversee customer order processing, ensure accurate and timely order management, coordinate communication between Sales, Logistics, and Finance teams, and support system accuracy and workflow efficiency through reporting and continuous improvement initiatives. ** Key...

  • Sales Administrator

    3 weeks ago

    Midrand, South Africa Ikwezi Mining (Pty) Ltd Full time

    Key Responsibilities:Order Processing and Management:Capture, validate, and maintain customer orders accurately on SAP (VA01)Coordinate new customer creation requests with Finance and Sales teams.Ensure all pricing is loaded and maintained in line with approved structures.Process proforma invoices and liaise with Finance regarding blocked or overdue...

  • Sales Administrator

    2 weeks ago

    Midrand, South Africa Alligator Full time

    **SALES ASSISTANT - 6 MONTH CONTRACT (MIDRAND)** An opportunity exists for a meticulous administrator experienced in promotional products and corporate gifts. Primary objective: handle sales orders, quotes, and placements with a strong focus on accuracy in our ERP System. Excellent administrative skills, teamwork, and exceptional customer service will be...

  • Office Administration

    2 weeks ago

    Midrand, South Africa Effective Sales and Merchandising Full time

    Job description **Job description** We are looking for a reliable, organised, and trustworthy individual to join our team. The individual will be responsible for various Admin duties including booking Travelling and Accommodation, fleet management and assisting with daily admin and filing. **Core duties and responsibilities** - Reporting to senior...

  • Sales Support Administrator

    1 day ago

    Midrand, South Africa Purcee Industrial Africa Full time

    **Job Vacancy: Sales Support Administrator** - Are you a dynamic and driven individual looking to kickstart your career in sales support? We are seeking a young, ambitious Sales Support Administrator to join our team and contribute to our continued growth and success. As a Sales Support Administrator, you will play a pivotal role in providing administrative...

  • Sales Administrator

    4 weeks ago

    Midrand, South Africa IOCO Full time

    SUMMARY : We are seeking a dependable and detail-oriented Sales Administrator to provide support in delivering the complete AVEVA software portfolio across South Africa and Southern Africa. The role focuses on ensuring accurate and timely processing of internal sales, quotations, orders, invoicing, and renewals, while maintaining strong communication betw......

  • Sales Administrator

    1 day ago

    Midrand, South Africa ESM-Effective Sales and Merchandising Full time

    **Job Title**: Sales Administrator **Department**: Back office/ Call Centre **Reports to**: Call Centre Manager **Travel Percentage**: 0% Description of job purpose: Co-ordination, compilation and execution of National data and order capture. **General** - Capture orders as per Company Policy and procedure - Managing calls in a timely, professional and...