Sales Administrator

2 days ago

Midrand, South Africa SDK Agencies Full time

SALES ADMINISTRATOR

Sales administrator tracks, monitors and reports the whole sales process. Our company’s sales administrators are the foundation of the sales team, providing valuable support to our salespeople. A sales administrator wears many hats, from customer service representative to administrative assistant to sales manager. Successful sales administrators have excellent organization and follow-up skills and are able to deliver high-quality service while still attaining personal and team sales goals.

**Responsibilities**:

- Taking, planning and organizing Client orders
- Liaising with the Production team on customer orders
- Responsible for fragrance orders
- Secondary responsible for NPD
- Updating tender response calendar and ensuring all tenders are handled timeously
- Support duties of sales department
- Provide clerical support to the sales team
- Archiving all sales documents
- Planning daily, weekly, monthly programmes
- Maintain and update sales and customer records
- Keeping track of all sales material
- Tracking all sales process
- Inspection trip organizing
- Tracking sales goals versus actual sales and report any deviations
- Updating all documents and materials
- Maintain current knowledge of the business’ product offerings
- Manage online
- Manage inhouse store stock and sales
- Doing internal correspondence

**Page** 2
- Contacting clients to obtain missing information or answer queries
- Complete customer onboarding
- Communicate important feedback from customers and agencies internally
- Create monthly, quarterly, and annual sales reports for management
- Work with team members to reach sales goals
- Ensure all sales orders are placed on the system

**Requirements**:

- Proven experience as a Sales Administrator or relevant role
- Proficiency in English - written and spoken
- Proficiency in Afrikaans an advantage
- Excellent knowledge of MS Office
- Knowledge of CRM programmes is an advantage
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Excellent verbal and written communication skills
- Excellent **organizational and multitasking skills**:

- Excellent customer service expertise
- Excellent team work and interpersonal skills

**Salary**: R12,000.00 - R15,000.00 per month

Ability to commute/relocate:

- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- sales administration: 4 years (required)
- Planning and project management: 3 years (preferred)

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