Associate Enterprise Applications Consultant

2 weeks ago


Johannesburg, South Africa NTT Ltd Full time

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

**Want to be a part of our team?**

Works directly with clients to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.

Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.

Provides feedback based on client experiences to product and professional services teams for product and process improvements.

May work directly with clients on-site or provide installation support remotely.

**Working at NTT**

The Associate Consultant/Implementation Specialist: Enterprise Applications assists with less complex projects that help clients integrate strategy, process, technology and information. Under the guidance of more senior Consultant/Implementation Specialist: Enterprise Applications, this position assists with the modernization of infrastructure, enablement more efficient operations, promotes accountability and optimization performance while using the best tools, techniques, products and services.

**Key Roles and Responsibilities**:

- Work under supervision of an assigned mentor.
- Assists with the completion of less complex tasks and activities.
- Project administration and documentation.
- Assist with project implementation.
- Continually develop skills as an Enterprise Applications Consultant/Implementation Specialist and business knowledge.

**Knowledge, Skills and Attributes**:

- Basic problem-solving and analytical skills
- Interpersonal skills
- Strong communication skills (verbal and written)
- Good creativity and the ability to work with abstract concepts
- Basic knowledge of systems, software and programming languages
- Ability to focus on detail
- Excellent client service orientation
- Ability to work in high-pressure situations
- Ability to manage urgent and complex tasks simultaneously

**Academic Qualifications and Certifications**:

- Degree

**Required Experience**:

- None required

**What will make you a good fit for the role?**

Standard career level descriptor for job level: - Learns professional concepts - Applies company policy and procedures to resolve routine tasks - Gets detailed work instructions - Deals with issues of limited scope - Solutions to problems are easy to solve - Builds internal relationships - May not require any prior professional work experience

**Equal opportunity employer**

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.



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