Business Systems Support Technical Lead

7 days ago

Boksburg, South Africa Synergy Jobs (Pty) Ltd Full time

**Position**: Business Systems Support Technical Lead

**Location**:Boksburg, Gauteng

**Salary**:R825 900 Per Annum

**EE**:Open to all

**Package**:Medical aid - 50%, Pension Contribution - 12%

**Reports To**: Business Systems Support Manager

**Purpose of The Job**:
To provide IT Business Systems technical support and to ensure proper functioning of all Business System software.
- Understand databases, data modelling and storage, SQL scripting.
- Code development (C#, Java, etc.), management and deployment, authentication
- Azure environment, features, and security
- Mobile App development

**Minimum Qualifications and Experience**:

- Certificate in Information Technology NQF level 6 (Essential)
- Certificate in MSSQL (Essential)
- Certificate in Dynamics AX/D365 (Essential)
- Certificate in MS Power Platform (Essential)
- 2 years’ experience in IT Business Systems Support (Essential)
- 2 years’ experience in Enterprise Resource Planning implementation and Development (Essential)
- 2 years’ experience in Project Management (Essential)
- 2 years’ experience in Automation Development (Essential)

**Physical / Legal Requirements**:

- Fit for Duty
- Valid and unendorsed drivers license code 8,
- Fit to Travel
- No Criminal Record
- Clear ITC record
- Valid Passport

**Responsibilities**:
**PowerApps Automations**:

- Support current PowerApps automations.
- Design and implement new PowerApps automations.
- Integrate PowerApps automations into D365 Finance and Operations.
- Design and Plan long-term automation solution/s for group companies.

**Application Management (D365 Finance and Operations)**:

- Monitor and manage system performance.
- Support system code development.
- Co-ordinate code deployment through the deployment life cycle.
- Support the development of new Powerbase data entities.
- Manage interfaces between different business systems.
- Build and maintain virtual business production and development environments.
- Manage and support Life cycle support and DevOps.
- Perform housekeeping/maintenance to ensure optimal utilization of systems.
- Coordinate implementation of corrective action/s in case of system failure.
- Engage with relevant third parties to assist in system support.
- Trouble shooting and problem diagnoses as and when problems occur.
- Monitor interfaces and perform corrective actions where needed solve root cause of integration failures.

**Security / Access Control**:

- Control and maintain user access controls to Life cycle support and DevOps.
- Ensure user roles are assigned accurately.
- Adhere to company policy regarding confidentiality of data.

**Business System Enhancement**:

- Suggest, design, configure system changes.
- Assist in development of new features.
- Plan, schedule, and test environment upgrades.

**Application Implementations**:

- Analyse requirements for solutions as and when required.

**People Management**:

- Assist, develop and coach team members.

**Knowledge and Skills**

**Required**:

- Interpersonal Skills
- Project Management Skills
- People Management Skills
- Problem Resolution Skills
- MS Power Platform
- Knowledge of Business Systems products, Dynamics AX
- Basic Networking Skills
- Trouble Shooting and Problem Diagnoses
- Database Knowledge, especially SQL
- MS Office, MS Word, and MS Excel
- Communication Skills
- Basic Financial Knowledge
- Basic Supply Chain Knowledge

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